Call Center Sales Representative - Magination Labs

Brickstech; Lahore; On-site; PKR 446,000 - 781,000; Full time

Benefits offered by this job

Competitive salary

Incentives & bonuses

Training & development

Growth opportunities

Supportive environment

Job summary

Brickstech in Lahore is seeking an motivated Inbound Telecom Sales Representative to join the Sales team. The role focuses on handling inbound customer calls, understanding needs, and helping customers choose the right internet, Wi‑Fi, and telecom services.

You will explain packages, pricing, speeds, and promotions, and aim to convert inquiries into sales while maintaining accurate records. Fresh candidates with strong communication are encouraged to apply, with training provided.

Qualifications

• Excellent communication and interpersonal skills.
• Confident and persuasive communication style.
• Previous call center or telecom sales experience preferred.
• Strong customer-handling and negotiation skills.
• Target-oriented and motivated to achieve results.
• Basic computer and typing skills.
• Ability to work effectively in a team environment.

Responsibilities

• Handle inbound sales calls from customers.
• Understand customer requirements and recommend suitable telecom/internet plans.
• Explain packages, pricing, promotions, speeds, and available services clearly.
• Convert inbound inquiries into successful sales.
• Follow company sales processes and quality guidelines.
• Maintain accurate customer and sales information.
• Meet daily, weekly, and monthly sales targets.
• Provide a professional and positive customer experience.
• Stay updated on available plans, promotions, and service offerings.

Skills

Excellent communication

Confident communication

Persuasive communication

Negotiation skills

Call center experience

Teamwork

Typing skills

Job description

Job Description

Inbound Telecom Sales Representative Job Type: Full-Time
Department: Sales
Location: Lahore
We are looking for motivated and confident Inbound Telecom Sales Representatives to join our growing team. The role involves handling inbound customer calls, understanding their needs, and helping them choose the right internet, Wi‑Fi, and telecom services.

Responsibilities

• Handle inbound sales calls from customers.
  
• Understand customer requirements and recommend suitable telecom/internet plans.
  
• Explain packages, pricing, promotions, speeds, and available services clearly.
  
• Convert inbound inquiries into successful sales.
  
• Follow company sales processes and quality guidelines.
  
• Maintain accurate customer and sales information.
  
• Meet daily, weekly, and monthly sales targets.
  
• Provide a professional and positive customer experience.
  
• Stay updated on available plans, promotions, and service offerings.
  

Requirements

• Excellent communication and interpersonal skills.
  
• Confident and persuasive communication style.
  
• Previous call center or telecom sales experience is preferred.
  
• Strong customer-handling and negotiation skills.
  
• Target-oriented and motivated to achieve results.
  
• Basic computer and typing skills.
  
• Ability to work effectively in a team environment.
  
• Fresh candidates with strong communication skills are also encouraged to apply.
  

What We Offer

• Competitive salary.
  
• Performance-based incentives and bonuses.
  
• Professional training and development.
  
• Growth opportunities within the company.
  
• Supportive and performance-driven work environment.
  

If you are confident, motivated, and ready to grow in a sales-driven environment, we’d love to hear from you.