Human Resource Coordinator

Pakistan Centre for Philanthropy; Lahore; On-site; PKR 900,000 - 1,500,000; Full time

Job summary

AGAHE is seeking an HR Coordinator in Lahore to support the Human Resource function across programs, ensuring efficient, compliant, and people-centered HR services. The role covers recruitment support, records management, policy implementation, payroll coordination and employee relations.

The ideal candidate will have a Master’s in HRM or MBA with HR, 2–3 years’ NGO HR experience, and strong knowledge of Pakistan labor laws and donor requirements.

Qualifications

• Master's degree in HRM or MBA with HR major from an HEC-recognized university.
• 2–3 years of relevant HR experience, preferably in development/NGO sector.
• Solid understanding of HR functions including recruitment, records, performance, and labor law compliance.
• Working knowledge of Pakistan labor laws and donor compliance requirements for NGOs.

Responsibilities

• Support end‑to‑end recruitment with job specs, postings, shortlisting, interviews and panel coordination.
• Facilitate onboarding, joining requirements, orientation, and safeguarding briefings.
• Maintain confidential personnel files in line with organizational and donor requirements.
• Manage attendance, leaves, timesheets, and payroll coordination with finance.

Skills

Recruitment

HR Policies

HRIS

Employee Records

Payroll

Communication

Education

Master's in HRM

Tools

MS Office

HRIS

Job description

The HR Coordinator will support the Human Resource function in delivering efficient, compliant, and people-cantered HR services across AGAHE's programs. The role covers recruitment support, personnel records management, HR policy implementation, Payroll process and coordination on employee relations, performance, and exit processes, contributing to a fair, safe, and wellgoverned working environment consistent with AGAHE's mandate.

KEY RESPONSIBILITIES

• 1- Support end-to-end recruitment and selection processes, including drafting job specification, job description, posting vacancies, shortlisting, scheduling interviews, and coordinating with panel members.
• 2- Facilitate onboarding and induction of new staff, ensuring completion of joining requirements, orientation on organizational policies, and safeguarding/PSEA briefings.
• 3- Maintain accurate and confidential personnel files (physical and digital) in compliance with organizational and donor requirements.
• 4- Manage staff attendance, leave records, and time sheets through HRIS, and coordinate with finance unit for timely payroll processing.
• 5- Lead in development, review, and implementation of HR policies and procedures in line with Pakistan labor laws and donor compliance standards.
• 6- Coordinate the employee performance management cycle, including probation reviews, confirmations, annual appraisals, and follow-up on action plans.
• 7- Support identification of training and capacity-building needs and help organize staff development sessions.
• 8- Act as a first point of contact for employee queries and support fair and confidential handling of grievances and disciplinary matters, in coordination with line Manager.
• 9- Coordinate staff exit formalities, including clearance, handover, final settlement documentation, and exit interviews within stipulated time frame.
• 10- Maintain and regularly update the HR database/HRIS and generate reports as required by management and donors.
• 11- Support compliance with AGAHE's Safeguarding, PSEA (Protection from Sexual Exploitation, Abuse and Harassment), and Code of Conduct policies across all HR processes.
• 12- Conduct staff surveys related office working environment, staff benefits and other associated facilities and recommendation for management.
• 13- Perform any other HR tasks assigned by the supervisor as and when needed.

QUALIFICATION & EXPERIENCE

• Master's degree in Human Resource Management (HRM) OR Master in Business Administration with major in HR from HEC recognized university
• 2–3 years of relevant professional experience in HR management preferable in the development sector (NGO/INGO/UN)
• Sound understanding of HR functions including recruitment, personnel records management, performance management, and labor law compliance.
• Working knowledge of Pakistan labor laws and, preferably, donor compliance requirements applicable to the NGO sector.

SKILLS & COMPETENCIES

• Strong interpersonal, communication, and coordination skills.
• High level of confidentiality, integrity, and professional ethics.
• Proficiency in MS Office (Word, Excel, Power Point) and familiarity with HR information systems/databases.
• Ability to multitask, prioritize, and work effectively under deadlines.
• Sensitivity to gender, diversity, and safeguarding principles, consistent with AGAHE's mandate.

ELIGIBILITY PREFERENCES

In line with AGAHE's mandate on gender mainstreaming and the nature of program engagement, female candidates are strongly encouraged to apply. Preference will be given to candidates with domicile in Punjab Province. All eligible candidates meeting the above criteria may apply as mentioned email address.

SAFEGUARDING & EQUAL OPPORTUNITY STATEMENT

AGAHE is an equal opportunity employer committed to diversity and inclusion. AGAHE has zero tolerance towards Sexual Exploitation, Abuse and Harassment (SEAH) and requires all staff to adhere to its Safeguarding Policy and Code of Conduct. AGAHE does not charge any fee at any stage of the recruitment process (application, interview, or joining).