HR Operations Associate II — Data-Driven, AI-Enabled

PwC South Africa; Karachi Division; On-site; Confidential; Full time

Job summary

PwC is hiring a HR Operations Associate II to support and execute core HR activities, ensure data accuracy, and deliver high-quality employee service. The role emphasizes analytical skills, advanced Excel, and leveraging AI tools to optimize HR processes and decision-making.

The position requires 2–4+ years in HR Operations, with experience in HR data management, reporting and performance management support, and familiarity with HRIS and data visualization tools.

Qualifications

• Strong HR Operations knowledge.
• Excellent data analytics and reporting skills.
• Advanced Microsoft Excel skills.
• Strong data sense with data validation, quality checks and root cause analysis.
• Analytical mindset with problem-solving abilities.
• Experience with HR systems and databases.
• Knowledge and use of AI tools for productivity and reporting.

Responsibilities

• Manage and execute day-to-day HR operations activities, including employee lifecycle transactions, HR records management, and process administration.
• Perform data audits, data quality checks, and reconciliations to identify and resolve discrepancies.
• Develop and maintain reports, dashboards, and trackers using Power BI and other reporting tools.
• Support performance management processes, including goal tracking, performance review cycles, and reporting.
• Utilize AI-enabled tools and automation to enhance efficiency, reporting, and operational effectiveness.
• Ensure compliance with company policies, procedures, and applicable regulations.

Skills

HR Operations

Data analytics

Advanced Excel

Power BI

AI tools

Stakeholder management

Data validation

Communication

Education

Bachelor's degree in business administration or Analytics

Tools

Power BI

Alteryx

HRIS

Job description

PwC is hiring a HR Operations Associate II to support and execute core HR activities, ensure data accuracy, and deliver high-quality employee service. The role emphasizes analytical skills, advanced Excel, and leveraging AI tools to optimize HR processes and decision-making.

The position requires 2–4+ years in HR Operations, with experience in HR data management, reporting and performance management support, and familiarity with HRIS and data visualization tools.