Associate II – HR Operations

PwC South Africa; Karachi Division; On-site; Confidential; Full time

Job summary

PwC is hiring a HR Operations Associate II to support and execute core HR activities, ensure data accuracy, and deliver high-quality employee service. The role emphasizes analytical skills, advanced Excel, and leveraging AI tools to optimize HR processes and decision-making.

The position requires 2–4+ years in HR Operations, with experience in HR data management, reporting and performance management support, and familiarity with HRIS and data visualization tools.

Qualifications

• Strong HR Operations knowledge.
• Excellent data analytics and reporting skills.
• Advanced Microsoft Excel skills.
• Strong data sense with data validation, quality checks and root cause analysis.
• Analytical mindset with problem-solving abilities.
• Experience with HR systems and databases.
• Knowledge and use of AI tools for productivity and reporting.

Responsibilities

• Manage and execute day-to-day HR operations activities, including employee lifecycle transactions, HR records management, and process administration.
• Perform data audits, data quality checks, and reconciliations to identify and resolve discrepancies.
• Develop and maintain reports, dashboards, and trackers using Power BI and other reporting tools.
• Support performance management processes, including goal tracking, performance review cycles, and reporting.
• Utilize AI-enabled tools and automation to enhance efficiency, reporting, and operational effectiveness.
• Ensure compliance with company policies, procedures, and applicable regulations.

Skills

HR Operations

Data analytics

Advanced Excel

Power BI

AI tools

Stakeholder management

Data validation

Communication

Education

Bachelor's degree in business administration or Analytics

Tools

Power BI

Alteryx

HRIS

Job description

Line of Service Internal Firm Services Industry/Sector Not Applicable Specialism IFS - Human Capital (HC) Management Level Associate Job Description & Summary At PwC, our people in people operations primarily focus on managing the people lifecycle and the day-to-day operational tasks related to managing employees. This includes activities such as employee onboarding, offboarding, payroll and benefits administration, absence management, employee record-keeping, compliance with labour laws and regulations, and managing employee inquiries and issues. These individuals enable HR processes and systems to run smoothly in order to efficiently support our workforce. Those in HR information systems (HRIS), data and analytics at PwC will focus on enabling process optimization, automation, efficient data management, reporting and leveraging data to drive insights and make informed business decisions in the HRIS data and analytics space. Your work will involve implementing technology solutions and utilising advanced analytics techniques to streamline HR processes, enhance employee experience and support business and human resource clients to optimise operations and achieve strategic goals.

Job Summary

The Associate II – HR Operations role is responsible for supporting and executing core HR operational activities while ensuring data accuracy, process compliance, and a high level of employee service. The position requires strong analytical capabilities, advanced Excel skills, attention to detail, and the ability to leverage AI tools and data-driven insights to improve HR processes and decision-making.

Key Responsibilities

• Manage and execute day-to-day HR operations activities, including employee lifecycle transactions, HR records management, and process administration.
• Perform data audits, data quality checks, and reconciliations to identify and resolve discrepancies.
• Develop and maintain reports, dashboards, and trackers using Power BI and other reporting tools.
• Support performance management processes, including goal tracking, performance review cycles, and reporting.
• Utilize AI-enabled tools and automation solutions to enhance efficiency, reporting, and operational effectiveness.
• Ensure compliance with company policies, procedures, and applicable regulations.

Required Skills & Competencies

• Strong HR Operations knowledge and experience.
• Excellent data analytics and reporting skills.
• Advanced Microsoft Excel skills
• Strong data sense with the ability to perform data validation, quality checks, and root cause analysis.
• Analytical mindset with strong problem-solving and critical-thinking abilities.
• Experience working with HR systems and databases.
• Knowledge and practical use of AI tools for productivity, reporting, analysis, and process optimization.
• Strong communication and stakeholder management skills.
• High attention to detail and accuracy.
• Ability to manage multiple priorities in a fast-paced environment.

Preferred Qualifications

• Bachelor's degree in business administration or Analytics
• Experience in HR Operations
• Experience supporting performance management programs and HR reporting.
• Familiarity with HRIS platforms and data visualization tools.

Experience Required

• 2-4+ years of experience in HR Operations
• Proven experience in HR data management, reporting, analytics, performance management support, and process improvement initiatives.
• Experience using AI-powered tools to improve productivity and operational efficiency.

Education

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Degrees/Field of Study preferred:

Certifications

Certifications (if blank, certifications not specified)

Optional Skills

• Accepting Feedback
• Active Listening
• Alteryx (Automation Platform)
• Communication
• Data Analytics
• Data Cleaning
• Data-Driven Decision Making (DIDM)
• Data Entry
• Data Integration
• Data Migration
• Data Quality
• Data Visualization
• Emotional Regulation
• Empathy
• Human Resources (HR) Consulting
• Human Resources (HR) Metrics
• Human Resources (HR) Project Management
• Human Resources (HR) Report
• Human Resources (HR) Technology Solution Architecture
• Human Resources Information System (HRIS)
• Human Resources Management (HRM)
• Inclusion
• Information Rights Management (IRM)
• Intellectual Curiosity {+ 13 more}

Vanity Details

Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date

Closing

Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially at PwC. Here, you can uncover hidden talents, build lifelong relationships rooted in trust and empathy and turn challenges into opportunities for innovation. We'll help you grow your skills through challenging, meaningful work so you can go further.