Guest Experience & Revenue Leader – Front Office

Khanewal; Islamabad; On-site; PKR 1,200,000 - 2,100,000; Full time

Job summary

Future Hospitality Services is seeking an experienced Front Office Manager for Ambiance Boutique Art Hotel, Islamabad. The successful candidate will oversee front office operations, ensure guest services, manage room occupancy and revenue, supervise staff, and maintain administrative procedures.

Responsibilities include monitoring bookings, operating front office systems, producing reports, training staff, and collaborating with other departments to improve performance.

Qualifications

• Bachelor's degree in Hospitality or equivalent.
• Minimum 5 years of relevant experience in office management, preferably in hospitality.

Responsibilities

• Oversee front office operations and guest services.
• Monitor room occupancy, revenue, and availability.
• Supervise staff and ensure service standards.
• Maintain administrative procedures and filing systems.
• Coordinate with other departments to meet guest needs.

Skills

Customer service

Communication

Interpersonal skills

Under pressure

Computer proficiency

Time management

Organizational skills

Coordination

Education

Bachelor in Hospitality

Tools

Front Office system

Job description

Future Hospitality Services is seeking an experienced Front Office Manager for Ambiance Boutique Art Hotel, Islamabad. The successful candidate will oversee front office operations, ensure guest services, manage room occupancy and revenue, supervise staff, and maintain administrative procedures.

Responsibilities include monitoring bookings, operating front office systems, producing reports, training staff, and collaborating with other departments to improve performance.