Guest Experience Lead — Front Desk

Sukh Chayn Residence; Islamabad; On-site; PKR 837,000 - 893,000; Full time

Job summary

Sukh Chayn Residence Islamabad invites a professional Front Desk Officer to join our on-site team in Islamabad. The role requires greeting residents and guests, handling inquiries, coordinating with Administration, Marketing and Maintenance, and ensuring smooth front desk operations with CRM and reception software.

We seek a candidate with 3-4 years of receptionist experience, strong English communication, and a warm, professional demeanor capable of managing multiple tasks in a fast-paced

Qualifications

• Intermediate or Bachelor's degree required.
• Strong English communication and interpersonal skills.
• Minimum 3–4 years of reception/front desk experience, preferably in hotel or residential setting.
• Proficiency with MS Office and basic CRM/front desk software.

Responsibilities

• Greet guests and residents, answer inquiries, and direct to appropriate departments.
• Manage front desk operations and phone system, and maintain a tidy reception area.
• Handle mail/packages, dispatch correspondence, and support administrative tasks.

Skills

Interpersonal skills

English proficiency

Reception duties

Customer service

Education

Intermediate

Bachelor's degree

Tools

Microsoft Word

Microsoft Excel

Outlook

PowerPoint

Adobe Acrobat

Front desk software

CRM software

Job description

Sukh Chayn Residence Islamabad invites a professional Front Desk Officer to join our on-site team in Islamabad. The role requires greeting residents and guests, handling inquiries, coordinating with Administration, Marketing and Maintenance, and ensuring smooth front desk operations with CRM and reception software.

We seek a candidate with 3-4 years of receptionist experience, strong English communication, and a warm, professional demeanor capable of managing multiple tasks in a fast-paced