GRID MANAGER

Zong Business Solutions; Gujranwala Division; On-site; PKR 1,674,000 - 2,790,000; Full time

Job summary

Zong Business Solutions in Pakistan seeks a Territory Sales Manager to drive revenue growth, 3G/4G product sales, and retailer network expansion across the assigned grid. The role requires strong field execution, stock availability, and collaboration with marketing and technical teams.

You will oversee planning, channel development, end-to-end customer service, and performance against KPIs, with 5-6 years in sales and a Bachelor's degree. MBA preferred, location in Gujranwala region.

Qualifications

• Minimum Bachelors Degree from a reputable university.
• MBA Degree will be preferred.

Responsibilities

• Concentrate on revenue growth from 3G, 4G sales including handset sales by deploying new smartphone shops and enhance the quality of existing retailers.
• To ensure quality of gross adds, 3G/4G gross adds.
• To ensure Channel Expansion (SIM Selling, ML, VAS, MNP, MBB, ECATs, Postpaid) by identification of high potential areas within the grid.
• Ensure that timely purchase orders are placed by Franchises to ensure availability of stock at all times.
• Handle end to end Complaint Management, CSI Monitoring, Quality Assurance and customer experience management at franchise.
• Visibility: Coordinate for trade marketing activities regarding Brand Visibility, BTL activities, trade promotions, Market Splash, Company Product visibility, channel awareness, business development and special events in the territory.
• Identify un-tapped areas in the assigned territory and guide teams to increase retail penetration.
• Guide BDOs in planning sales routes.
• Prepare and submit sales forecast for Sims, scratch cards, Mini load & Recharge on daily / weekly / monthly basis for effective sales planning.
• Plan with Regional Sales Head localized sales promos in areas of low sales performance and low network utilization.
• Ensure that staff and retailers are fully trained and equipped with company product knowledge.
• To make periodic visits to the market and ensure stock availability in the entire territory.
• To ensure that the channel partners stay abreast with all the developments in terms of SOPs, discipline, Targets and Trade Promotions.
• Responsible for availability of POS material at the outlets.
• Coordinate with the Marketing and Channel teams regarding BTL activities, trade promotions, business development and special events in the grid.
• Close collaboration with technology team in region for optimum utilization of network resources such as OPEX, Sites Availability, LTE High Utilization & 3G/4G Accessibility.

Skills

Interpersonal Skills

Negotiation Skills

Computer - Specific Skills

Integrity & Teamwork

Adaptability & Time Management

Good Presentation Skills

Education

Bachelor's Degree

MBA Degree preferred

Job description

• Responsible for all major KPIs of Sales, Revenue, Business Development, Mobile Broadband, Trade Visibility, Channel Universe Development.


• Responsible for cell sites utilization in that particular grid.
  

Job Purpose

• Responsible for all major KPIs of Sales, Revenue, Business Development, Mobile Broadband, Trade Visibility, Channel Universe Development.


• Responsible for cell sites utilization in that particular grid.
  

Job Responsibilities

Sales

• Concentrate on revenue growth from 3G, 4G sales including handset sales by deploying new smartphone shops. and enhance the quality of existing retailers/ smartphone shops.


• To ensure quality of gross adds, 3G/4G gross adds.


• To ensure Channel Expansion (SIM Selling, ML, VAS, MNP, MBB, ECATs, Postpaid) by identification of high potential areas within the grid.


• Ensure that timely purchase orders are placed by Franchises to ensure availability of stock at all times.
  

Customer Services

• Handle end to end Complaint Management, CSI Monitoring, Quality Assurance and customer experience management at franchise.


• Visibility: Coordinate for trade marketing activities regarding Brand Visibility, BTL activities, trade promotions, Market Splash, Company Product visibility, channel awareness, business development and special events in the territory.
  

Planning

• Identify un-tapped areas in the assigned territory and guide teams to increase retail penetration.


• Guide BDOs in planning sales routes.


• Prepare and submit sales forecast for Sims, scratch cards, Mini load & Recharge on daily / weekly / monthly / basis for effective sales planning.


• Plan with Regional Sales Head localized sales promos in areas of low sales performance and low network utilization.
  

Team Management & Supervision

• Ensure that staff and retailers are fully trained and equipped with company product knowledge.


• To make periodic visits to the market and ensure stock availability in the entire territory.


• To ensure that the channel partners stay abreast with all the developments in terms of SOP’s, discipline, Targets and Trade Promotions.
  

Merchandising

• Responsible for availability of POS material at the outlets.
  

Business Development

• Coordinate with the Marketing and Channel teams regarding BTL activities, trade promotions, business development and special events in the grid.
  

Collaboration with Technical Team

• Close collaboration with technology team in region for optimum utilization of network resources such as OPEX, Sites Availability, LTE High Utilization & 3G/4G Accessibility.
  

Eligibility Criteria (Education, Knowledge, Experience and Skills): Education:

• Minimum Bachelors Degree from a reputable university. However MBA Degree will be preferred.

Work Experience

• Preferably, 2 to 3 years of experience.
  

Skills - Generic:

• Interpersonal Skills


• Negotiation Skills


• Computer - Specific Skills


• Integrity & Teamwork


• Adaptability & Time Management


• Good Presentation Skills
  

Skills - Job Specific:

• Sales Knowledge


• Business Acumen


• Management, Sales & Distribution, Peoples Management
  

Special Requirement

• 5-6 Years in Sales