Front Desk & Visitor Experience Coordinator

Falaknaz Group Of Companies; Karachi Division; On-site; PKR 480,000 - 630,000; Full time

Job summary

Falaknaz Group Of Companies is seeking an on-site Receptionist in Karachi Division. You will manage the front desk, greet visitors, answer calls, and handle inquiries professionally while supporting clerical tasks and meeting room scheduling.

The role requires strong English and Urdu communication, good customer service, and solid MS Office skills. Prior receptionist experience is preferred, with a professional and organized approach to daily office operations.

Qualifications

• Front desk and visitor coordination experience preferred.
• Strong phone etiquette and clear communication.
• Excellent customer service and professional conduct.
• Basic clerical skills including filing and data entry.
• Proficiency with MS Office and basic computer literacy.
• Strong organizational abilities and time management.
• Fluency in English and Urdu.

Responsibilities

• Manage front desk operations and greet visitors in a courteous manner.
• Answer, transfer, and direct incoming calls professionally.
• Handle inquiries and relay messages to internal teams.
• Maintain visitor logs and coordinate appointments.
• Manage incoming/outgoing mail and basic clerical tasks.
• Support meeting room scheduling and keep reception area tidy.

Skills

Front desk management

Visitor coordination

Phone etiquette

Communication skills

Customer service

Clerical skills

MS Office

Organization

Time management

Bilingual English/Urdu

Tools

MS Office (Word, Excel, Outlook)

Job description

Falaknaz Group Of Companies is seeking an on-site Receptionist in Karachi Division. You will manage the front desk, greet visitors, answer calls, and handle inquiries professionally while supporting clerical tasks and meeting room scheduling.

The role requires strong English and Urdu communication, good customer service, and solid MS Office skills. Prior receptionist experience is preferred, with a professional and organized approach to daily office operations.