Front Desk Officer

Translation Empire Ltd; Rawalpindi Cantonment; On-site; PKR 279,000 - 469,000; Full time

Job summary

A reputable translation company in Rawalpindi Cantonment is seeking an Office Administrator to manage reception duties, coordinate visitor interactions, and assist in overall office administration. The ideal candidate should possess excellent communication skills and be proficient in office management tasks. Responsibilities include maintaining visitor logs, handling correspondence, and ensuring a clean and organized reception area. This role is essential for supporting the smooth operation of office tasks and contributing to a positive workplace environment.

Qualifications

• Excellent communication and interpersonal skills.
• Proficiency in office management software and tools.
• Organizational skills and attention to detail.

Responsibilities

• Manage reception and phone calls.
• Greet visitors and direct them to relevant personnel.
• Maintain attendance and leave records of employees.
• Assist with administrative tasks such as data entry and filing.
• Keep attendance and leave records up to date.
• Manage mail, packages, and deliveries.
• Schedule meetings and conference room bookings.
• Coordinate with departments to ensure smooth office operations.

Job description

JOB DESCRIPTION

• Manage reception/phone calls
• Meet and greet visitors and directing them to relevant personnel
• Provide information to internal colleagues and external enquirers
• Scan and store company documents
• Maintain attendance and leave records of employees
• Maintain computer and manual filing systems e.g., filing of policy acknowledgements, employee's forms, and candidate's test papers
• Attend employee queries in a welcoming and positive manner
• Assist in overall function of office administration.
• Manage all office work tasks.
• Greet visitors and guide them to the appropriate person or department.
• Maintain visitor logs and issue visitor badges.
• Keep the reception area clean and organized.
• Answer, screen, and forward incoming phone calls, taking messages when necessary.
• Provide accurate information to clients and visitors about the company’s services, products, and general inquiries.
• Maintain a visitor logbook and issue visitor passes, ensuring security protocols are followed.
• Schedule and coordinate appointments, meetings, and conference room bookings.
• Handle incoming and outgoing mail, packages, and deliveries.
• Assist with administrative tasks such as data entry, filing, and maintaining office supplies inventory.
• Coordinate with other departments for smooth office operations.