Front Desk Officer

Translation Empire; Islamabad; On-site; PKR 335,000 - 558,000; Full time

Job summary

Translation Empire is seeking a diligent Office Administrator to join our Islamabad team. You will manage the reception, answer calls, greet visitors, and direct them to the appropriate personnel, ensuring a welcoming and efficient first impression.

You will maintain attendance and leave records, manage filing systems, handle mail and deliveries, and coordinate appointments with various departments to support smooth office operations.

Responsibilities

• Manage reception, answer and screen calls
• Greet visitors and direct them to relevant personnel
• Provide information to internal colleagues and external enquirers
• Scan and store company documents
• Maintain attendance and leave records of employees
• Maintain filing systems for policy acknowledgements, employee forms, and candidate test papers
• Attend employee queries in a welcoming and positive manner
• Assist in overall office administration
• Coordinate with other departments for smooth office operations
• Schedule and coordinate appointments and conference room bookings
• Handle incoming and outgoing mail, packages, and deliveries
• Assist with data entry, filing, and office supplies inventory

Job description

JOB DESCRIPTION

• Manage reception/phone calls
• Meet and greet visitors and directing them to relevant personnel
• Provide information to internal colleagues and external enquirers
• Scan and store company documents
• Maintain attendance and leave records of employees
• Maintain computer and manual filing systems e.g., filing of policy acknowledgements, employee's forms, and candidate's test papers
• Attend employee queries in a welcoming and positive manner
• Assist in overall function of office administration.
• Manage all office work tasks.
• Greet visitors and guide them to the appropriate person or department.
• Maintain visitor logs and issue visitor badges.
• Keep the reception area clean and organized.
• Answer, screen, and forward incoming phone calls, taking messages when necessary.
• Provide accurate information to clients and visitors about the company's services, products, and general inquiries.
• Maintain a visitor logbook and issue visitor passes, ensuring security protocols are followed.
• Schedule and coordinate appointments, meetings, and conference room bookings.
• Handle incoming and outgoing mail, packages, and deliveries.
• Assist with administrative tasks such as data entry, filing, and maintaining office supplies inventory.
• Coordinate with other departments for smooth office operations.