FinTech Customer Success Executive — On-site Karachi

taraki-search; Lahore; On-site; PKR 670,000 - 1,116,000; Full time

Job summary

Haball Private Limited in Lahore is seeking a Customer Success Executive to ensure stellar customer service and drive retention across key accounts. You will engage with clients, resolve issues, and collaborate with cross-functional teams to enhance service quality within a fast-paced FinTech and supply chain context.

This on-site role requires a client-focused mindset and the ability to translate feedback into process improvements.

Qualifications

• Proven skills in customer satisfaction and retention to ensure a positive client experience.
• Bachelor's degree in Business Administration or related field preferred.
• Knowledge of FinTech or supply chain management is a plus.

Responsibilities

• Ensure customer satisfaction and retention through proactive support.
• Engage with clients to provide exceptional service and manage accounts.
• Analyze customer needs and resolve issues to build lasting relationships.

Skills

Customer Satisfaction

Customer Retention

Client relationships

Education

Bachelor's degree in Business Administration

Tools

CRM systems

Job description

Haball Private Limited in Lahore is seeking a Customer Success Executive to ensure stellar customer service and drive retention across key accounts. You will engage with clients, resolve issues, and collaborate with cross-functional teams to enhance service quality within a fast-paced FinTech and supply chain context.

This on-site role requires a client-focused mindset and the ability to translate feedback into process improvements.