Final Expense Closer

J.Sons Communications; Islamabad; On-site; PKR 420,000 - 1,200,000; Full time

Job summary

J.Sons Communications in Islamabad is seeking a Final Expense Closer to manage inbound and outbound calls, conduct needs-based discussions, and present final expense insurance options. You will guide prospects through decision-making, build rapport, and close deals while adhering to company policies and confidentiality requirements.

The role requires strong communication, closing skills, and experience with CRM or call-center software, with on-site work in Islamabad.

Qualifications

• Strong communication and customer service skills for prospect interactions and relationship management.
• Proven closing skills to convert leads into finalized policies.
• Knowledge of escrow or related financial processes and ability to manage documentation.
• Basic computer literacy and experience with CRM or call-center software to track leads and closures efficiently.
• Results-oriented mindset with ethical sales practices; ability to work on-site full-time in Islamabad.

Responsibilities

• Handle inbound and outbound calls with prospects.
• Build rapport and conduct needs-based discussions.
• Present suitable final expense insurance options and guide prospects to decision.
• Overcome objections and maintain compliant closing process.
• Follow up on leads and collaborate with telemarketing and admin teams.
• Maintain accurate interaction records and meet/exceed closure targets.

Skills

Communication

Customer Service

Closing skills

Escrow knowledge

CRM software

On-site sales

Tools

CRM software

Job description

Company Description

J.Sons Communications is a telemarketing service specializing in high-quality, freshly recorded exclusive insurance leads, with operations running since November 2014. The company designs targeted final expense lead and appointment campaigns for individual agents and agencies across all 50 states. Leads are geographically specific, allowing agents to focus on preferred local areas, and are delivered with detailed customer information and recorded confirmations. J.Sons Communications is highly rated within the insurance and financial community, serving individual agents, regional agencies, major companies, and publicly held corporations nationwide. Each lead undergoes quality control to ensure accuracy and validity before being personalized and dispatched to the agent.

Role Description

The Final Expense Closer is a full-time, on-site role based in Islamabad. The individual in this role will contact prospects provided by J.Sons Communications, conduct needs-based discussions, present suitable final expense insurance options, and guide prospects through the decision-making process. Day-to-day responsibilities include handling inbound and outbound calls, building rapport with potential clients, overcoming objections, and ensuring a smooth and compliant closing experience. The Final Expense Closer will collaborate with the telemarketing and administrative teams to follow up on leads, maintain accurate records of interactions, and meet or exceed closure and performance targets. The role also involves adhering to company policies, maintaining confidentiality of client information, and providing consistent, professional customer service.

Qualifications

• Candidates should possess strong Communication and Customer Service skills for interacting with prospects and maintaining professional relationships.
• Candidates should possess demonstrated Closings and Deal Closure skills to effectively convert qualified leads into finalized policies.
• Candidates should possess knowledge of Escrow or related financial processes, with the ability to manage documentation and ensure accurate completion of closing steps.
• Candidates should possess basic computer literacy and CRM or call-center software experience to track leads, calls, and closures efficiently.
• Candidates should possess a results-oriented mindset, ethical sales practices, and the ability to work on-site full-time in Islamabad; prior experience in insurance sales or telemarketing is an advantage.