Final Expense Closer

Third Hour Global; Islamabad; Presencial; PKR 900.000 - 1.400.000; Jornada completa

Descripción de la vacante

Third Hour Global seeks a Final Expense Closer for a full-time, on-site role in Rawalpindi, Pakistan. You will engage customers, present final expense solutions, and guide them through the decision process to close deals.

Responsibilities include handling calls, conducting needs assessments, and coordinating with internal teams for documentation and escrow steps. Ideal candidates have strong communication, a track record in closings, and CRM proficiency, with a focus on accuracy and customer

Formación

• Strong communication and customer service skills with the ability to explain complex information clearly and build trust with diverse customers.
• Proven experience in closings and deal closure in insurance, financial services, or consultative sales environments.
• Understanding of escrow or similar transaction processes with attention to documentation and compliance.
• Goal-oriented mindset, able to perform in a fast-paced, performance-driven sales environment.
• Basic proficiency with CRM tools and standard office software for tracking leads and sales activities.
• Strong active listening, problem-solving abilities and a customer-centric approach to resolving concerns.
• Ability to work on-site in Rawalpindi, Pakistan and collaborate with team members and managers.

Responsabilidades

• Engage prospective customers through inbound and outbound calls.
• Conduct needs assessments and explain final expense insurance solutions clearly.
• Guide customers through the decision-making process to close deals successfully.
• Coordinate with internal teams on documentation and escrow-related steps.
• Maintain accurate records in CRM systems and manage follow-ups.
• Meet sales performance targets and contribute to a high-energy sales environment.

Descripción del empleo

Company Description Third Hour Global is a premier Business Process Outsourcing (BPO) company focused on delivering outstanding customer service and high-performance sales solutions for clients in global markets. The organization invests heavily in people through structured training, ongoing coaching, and personalized development plans to build confident sales professionals, effective communicators, and future leaders. Third Hour Global is performance-driven and customer-focused, partnering with clients to achieve measurable, results-oriented outcomes. Team members join a culture where growth is earned, achievements are recognized, and potential is developed into long-term success. The company is committed to shaping the next generation of sales professionals while helping businesses grow through exceptional customer engagement.

Role Description The Final Expense Closer is a full-time, on-site role based in Rawalpindi, Pakistan. This role is responsible for engaging prospective customers, presenting final expense insurance solutions clearly, and guiding them through the decision-making process to successful deal closure. Day-to-day tasks include handling inbound and outbound calls, conducting needs assessments, explaining policy features and benefits, and addressing questions or concerns with empathy and professionalism. The Final Expense Closer will manage the closing process, coordinate with internal teams on documentation and escrow-related steps, and ensure a smooth customer experience from initial contact to completion of the sale. The role also involves maintaining accurate records in CRM systems, meeting sales performance targets, and contributing to a supportive, high-energy sales environment.

Qualifications

• Strong communication and customer service skills, with the ability to explain complex information clearly and build trust with diverse customers.
• Proven experience in closings and deal closure, preferably in insurance, financial services, or other consultative sales environments.
• Understanding of escrow or similar transaction processes, with attention to detail in documentation and compliance.
• Goal-oriented mindset, with the ability to work in a fast-paced, performance-driven sales environment.
• Basic proficiency with CRM tools and standard office software for tracking leads, sales activities, and customer interactions.
• Strong active listening skills, problem-solving abilities, and a customer-centric approach to resolving concerns.
• Ability to work on-site in Rawalpindi, Pakistan, and collaborate effectively with team members and managers.
• Prior experience in call centers, BPO, or telesales is an advantage; experience with final expense or life insurance products is a plus.
• Minimum education level of high school diploma; a bachelor’s degree in business, marketing, or a related field is preferred but not required.