Executive Assistant

Omnicore Staffing; Pakistan; Remote; PKR 1,016,000 - 1,216,000; Full time

Benefits offered by this job

Fully remote from home

One month structured training

Company email and Slack access

US dialer and secure desktop

Job summary

Omnicore Staffing is hiring a full-time Executive Assistant for a US insurance broker. The role is fully remote from Pakistan with US Eastern business hours. You’ll gather documents, prepare applications, follow up with insurers, and maintain client files to free up the broker.

You’ll work daily with the broker and receive training and support from Omnicore. Fresh graduates with strong communication skills are welcome; no insurance knowledge is required as training is provided.

Qualifications

• Excellent spoken English with a clear, neutral accent and US client communication.
• Strong written and verbal communication; professional on calls and email.
• Organised, detail-focused, and able to follow tasks through without reminders.
• Proficient with Microsoft Word; familiarity with Excel and Outlook is a plus.
• Willing to work US Eastern hours full-time remotely from Pakistan.

Responsibilities

• Gather and organize documents needed by insurance companies and submit them for processing.
• Prepare and track applications for e-signature and file completed policies.
• Handle changes to existing policies and issue ID cards and certificates.
• Maintain renewal lists to ensure timely follow-ups.
• Communicate with clients by call and email, coordinating requests and updates.
• Manage inbox and calendar; keep client files up to date.
• Provide a daily end-of-day summary and weekly status report.

Skills

Communication

English

MS Word

Excel

Outlook

Detail-oriented

Organization

Tools

Microsoft Word

Excel

Outlook

Job description

Executive Assistant for a US insurance broker. A client-facing, phone-heavy role. Excellent spoken English with a clear accent is required. Fully remote from Pakistan, US Eastern hours.

About the role

Omnicore Staffing is hiring a full-time Executive Assistant, dedicated to a licensed insurance broker in the United States. You’ll handle the paperwork between a client asking for a quote and that client holding a policy: gathering documents, preparing applications, following up with insurance companies, and keeping existing policies in order. That frees the broker to focus on advising clients. You’ll work directly with him every day, with Omnicore’s training and support behind you.

What you’ll do

• Gather and organise documents insurance companies need (driver and vehicle details, prior insurance, property photos, signed applications), submit them, and follow up until everything is cleared
• Prepare applications for e-signature, track signatures, and file completed policies
• Handle changes to existing policies, issue ID cards and certificates of insurance, and respond to lender requests
• Keep the renewal list current so no policy reaches its renewal date without being worked
• Call and email clients with updates and document requests (coverage questions go to the broker; you never give insurance advice)
• Manage the inbox and calendar, and keep client files up to date
• Send a short end-of-day summary and a weekly status report

What we’re looking for

• Excellent spoken English with a clear, neutral accent: you’ll be on the phone with US clients and insurance companies every day
• A confident, warm and professional communicator, on calls and in writing
• Good Microsoft Word skills: formatting letters, forms and documents cleanly. Excel and Outlook are a plus
• Organised, detail-focused, and you follow things through without reminders
• Able to work US Eastern business hours consistently, full-time
• Discreet with clients’ personal and financial information
• Customer support experience preferred, especially with US or international customers. Fresh graduates with strong communication skills are welcome. No insurance knowledge needed; we train

Compensation and setup

• Salary: PKR 100,000 per month
• Hours: Monday to Friday, US Eastern business hours
• Fully remote, from home
• We provide: company email, Slack, a US dialer and a secure virtual desktop
• You provide: your own laptop, a headset with microphone, internet of at least 30 Mbps, a quiet private workspace, and power backup
• One month of structured training
• The role starts with personal insurance (auto and home) and grows into commercial insurance as the brokerage expands

Hiring Process: Shortlisted candidates will be contacted by email with next steps.