Job Description: Jashn.pk is a Pakistan-based digital marketplace connecting customers with wedding and event service providers, including venues, photographers, caterers and decorators. We make event planning easier through technology and customer-focused service. We are seeking an organized, proactive Event Executive to support the planning and delivery of events and help customers and service partners coordinate smoothly in Islamabad.
Responsibilities
- Coordinate event requirements with customers and relevant service providers, confirming schedules, deliverables and logistical details.
- Support planning and execution of weddings and other events, tracking tasks and resolving operational issues promptly.
- Communicate clearly with venues, photographers, caterers, decorators and other partners to keep arrangements on schedule.
- Maintain accurate event records, timelines, checklists and follow-up notes.
- Provide responsive customer support before, during and after events, escalating complex concerns appropriately.
- Gather feedback and identify ways to improve the event-planning experience and Jashn.pk's marketplace operations.
Job Specification:
- Strong event coordination, planning and task-prioritization skills.
- Clear written and verbal communication, with a customer-service mindset.
- Ability to coordinate schedules, requirements and deliverables across multiple service providers.
- Organized record-keeping and attention to detail when managing timelines and event information.
- Calm, practical problem-solving skills in time-sensitive situations.
- Comfort using common digital tools for communication, documents, spreadsheets and task tracking.
- Professional relationship-building skills and the ability to work collaboratively with customers and partners.
- Flexibility to support event schedules, including occasional evenings or weekends when events require it.