End-to-End Mortgage Advisor

Step Ahead Communications; Saddar; On-site; PKR 400,000 - 700,000; Full time

Job summary

Step Ahead Communications is seeking an Experienced Mortgage Agent to manage end-to-end mortgage processes, client consultations, document collection, and lender coordination. This full-time, on-site role in Rawalpindi emphasizes accurate records and timely processing to support client needs.

You will assess eligibility, explain products, and stay compliant with local regulations while collaborating with internal teams to drive mortgage marketing and client satisfaction.

Qualifications

• Solid understanding of mortgage industry processes and regulatory considerations.
• Hands-on mortgage servicing experience and managing client accounts through loan lifecycle.
• Experience assessing eligibility and advising on product selection.
• Exposure to mortgage marketing and supporting client outreach.

Responsibilities

• Manage end-to-end mortgage processes, including consultations, intake, document collection and lender coordination.
• Track applications, follow up on documentation, ensure timely processing and accurate records.
• Respond to client inquiries and collaborate with internal teams.
• Support mortgage marketing initiatives and stay current with regulatory and market developments.

Skills

Mortgage basics

Mortgage servicing

Eligibility assessment

Client acquisition support

Financial analysis

Communication skills

Integrity & confidentiality

Regulatory compliance

Education

Finance, Business or related field degree

Job description

Step Ahead Communications is seeking an Experienced Mortgage Agent to manage end-to-end mortgage processes, client consultations, document collection, and lender coordination. This full-time, on-site role in Rawalpindi emphasizes accurate records and timely processing to support client needs.

You will assess eligibility, explain products, and stay compliant with local regulations while collaborating with internal teams to drive mortgage marketing and client satisfaction.