Account Executive Assistant Featured

Touchstonejobs; Islamabad; Presencial; PKR 1 200 000 - 1 800 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical Insurance

Training Programs

Night shift

Resumo da oferta

Touchstonejobs is seeking an Account Executive Assistant to support Account Executives in managing customer pipelines within the home financing sector.

The ideal candidate has 1+ year of experience in real estate or mortgage support, excellent Excel skills, and strong communication abilities with a clear American accent. Night shift availability and ability to work under pressure are required.

Qualificações

• Minimum one year of proven experience in real estate, mortgage, or home financing support roles.
• Strong proficiency in Microsoft Excel and data management tools.
• Excellent verbal and written communication skills with a clear American accent.
• Ability to work independently and handle high-pressure situations responsibly.

Responsabilidades

• Review sensitive customer documents for accuracy and completeness.
• Cross-check data for verification and upload into internal systems securely.
• Reach out to customers to ensure they are receiving outstanding service.
• Monitor progress from Pre-Qualification to Full Approval and resolve any issues.
• Maintain clear and professional communication at all times.
• Manage and track pipelines for Account Executives to ensure productivity.
• Coordinate daily workflow and priorities with Account Executives.
• Maintain organized records and follow-ups using Excel and CRM tools.
• Understand the end-to-end home financing process including pre-qualification, underwriting, and closing.
• Provide insights and support to customers navigating the process.

Conhecimentos

Real estate experience

Mortgage processes

Customer service

Ferramentas

Microsoft Excel

CRM tools

Descrição da oferta de emprego

We are seeking a highly detail-oriented and proactive Account Executive Assistant to support Account Executives in managing their customer pipelines. The ideal candidate will have a strong understanding of mortgage processes, excellent communication skills with a clear American accent, and the ability to work under pressure while maintaining accuracy and professionalism.

Key Responsibilities

• Account Executive Assistant review sensitive customer documents for accuracy and completeness.
• Cross-check data for verification and upload into internal systems securely.
• Reach out to customers to ensure they are receiving outstanding service.
• Monitor progress from Pre-Qualification to Full Approval and resolve any issues.
• Maintain clear and professional communication at all times.
• Manage and track pipelines for Account Executives to ensure productivity.
• Coordinate daily workflow and priorities with Account Executives.
• Maintain organized records and follow-ups using Excel and CRM tools.
• Understand the end-to-end home financing process including pre-qualification, underwriting, and closing.
• Provide insights and support to customers navigating the process.

Requirements (skills and qualifications)

• Minimum one year of proven experience in real estate, mortgage, or home financing support roles.
• Strong proficiency in Microsoft Excel and data management tools.
• Exceptional attention to detail and organizational skills.
• Excellent verbal and written communication skills with a clear American accent.
• Ability to work independently and handle high-pressure situations responsibly.
• Familiarity with Islamic financing principles is a plus (training provided if needed).
• Medical Insurance
• Training Programs
• Market Competitive Salary + Lucrative Bonus
• Shift: Night