eBay Virtual Assistant (VA) - Account Management & Product Listing - Remote / Work From Home

Retail Verge Ltd.; Saddar; Remote; PKR 446,000 - 781,000; Full time

Benefits offered by this job

Incentive Bonus

Leaves

Job summary

Retail Verge LTD is seeking an organized eBay Virtual Assistant to support day-to-day operations of its online marketplace activity. This role emphasizes accurate product presentation, responsive customer support, and reliable order administration to maintain a professional storefront and timely buyer service.

The successful candidate will manage listings, ensure stock accuracy, respond to inquiries, process orders, handle returns, and monitor performance for content improvements in a dynamic

Qualifications

• Experience managing eBay listings, seller tools, or comparable platforms.
• Strong written English and courteous buyer communication.
• Ability to craft clear product titles/descriptions and enter item specifics.
• Careful order processing, stock tracking, shipment monitoring, and record-keeping.
• Familiarity with returns, refunds, buyer cases, and seller policy workflows.
• Proficient with spreadsheets, email, and basic image handling for listings.
• Excellent organization, prioritization, attention to detail, and independence.

Responsibilities

• Create and update eBay listings with accurate titles, descriptions, item specifics, pricing and images.
• Monitor stock availability and coordinate listing updates to prevent overselling.
• Respond to buyer questions and resolve routine order, delivery, and product concerns professionally.
• Process orders, track shipments, and follow up on late or missing deliveries.
• Support returns, refunds, and cases per marketplace policies and company procedures.
• Review listing performance and identify improvements for content and visibility.
• Maintain accurate records and escalate complex issues when needed.

Skills

Listing management

Customer support

Order processing

Stock monitoring

Returns handling

Clear written English

Attention to detail

Tools

eBay Seller Tools

Spreadsheets

Email/web tools

Job description

Job Description

Retail Verge LTD is seeking an organized eBay Virtual Assistant to support the day-to-day operation of its online marketplace activity. This role focuses on accurate product presentation, responsive customer support, and reliable order administration. The successful candidate will help maintain a professional storefront and ensure buyers receive clear, timely service.

Responsibilities

• Create and update eBay listings with accurate titles, descriptions, item specifics, pricing, and images.
• Monitor stock availability and coordinate listing updates to reduce errors and prevent overselling.
• Respond to buyer questions and resolve routine order, delivery, and product concerns professionally.
• Process orders, track shipments, and follow up on late or missing deliveries.
• Support returns, refunds, and cases in line with marketplace policies and company procedures.
• Review listing performance and identify practical improvements to product content and visibility.
• Maintain accurate records and elevate complex customer or account issues when needed.

This position suits a dependable self-starter who can manage recurring tasks carefully, communicate clearly, and adapt to changing priorities in an online retail environment.

Job Specification

• Practical experience managing eBay listings, seller tools, or comparable online marketplace platforms.
• Strong written English and a courteous, solutions-focused approach to buyer communication.
• Ability to create clear product titles and descriptions, enter item specifics, and check content for accuracy.
• Careful order processing, stock tracking, shipment monitoring, and record-keeping skills.
• Working knowledge of marketplace returns, refunds, buyer cases, and seller policy workflows.
• Comfort using spreadsheets, email, web-based tools, and basic image handling for product listings.
• Good organization, prioritization, attention to detail, and ability to work independently.
• Sound judgment in recognizing unusual issues and escalating them promptly.

Job Rewards and Benefits

• Incentive Bonus
• Leaves