Ebay Account Management Specialist

Lux Decor Collection; Karachi Division; Remote; PKR 900,000 - 1,500,000; Full time

Job summary

Lux Decor Collection is seeking an experienced eBay Account Management Specialist to independently manage and grow eBay accounts from A–Z. You will handle listings, SEO, inventory, orders, and customer service while optimizing performance and campaigns.

The role requires 3+ years of hands-on eBay experience, expertise with Seller Hub, and strong analytical skills. This is a remote position with flexible hours and a focus on marketplace success.

Qualifications

• 3+ years hands-on eBay account management experience.
• Experience managing eBay accounts from A–Z.
• Proven experience with eBay Seller Hub.
• Strong understanding of listings, SEO, categories, item specifics, and optimization.
• Experience with Promoted Listings/Advertising.
• Strong understanding of eBay seller performance, account health, policies, and metrics.
• Experience managing orders, returns, refunds, disputes, and buyer communications.
• E-commerce/marketplace experience is required.
• Ability to work independently and take ownership of the complete eBay account.

Responsibilities

• Manage eBay accounts A–Z and handle day-to-day marketplace operations.
• Create, optimize, update, and manage eBay product listings.
• Perform eBay SEO, including titles, item specifics, descriptions, keywords, categories, and listing optimization.
• Manage inventory, pricing, variations, stock availability, and product updates.
• Monitor and process orders, shipping, tracking, returns, refunds, cancellations, and buyer requests.
• Maintain strong eBay Seller Performance and Account Health and proactively resolve account issues.
• Manage Promoted Listings/eBay Advertising, monitor performance, and optimize campaigns based on sales and advertising metrics.
• Monitor sales, traffic, conversion, advertising spend, ROAS, fees, and overall account performance.
• Conduct product and competitor research to identify opportunities for sales growth.
• Manage promotions, discounts, offers, and other eBay marketing activities.
• Handle buyer messages, disputes, cases, feedback, and customer-service-related issues.
• Identify and resolve listing restrictions, policy issues, account defects, and performance concerns.
• Prepare regular reports on sales, listings, account health, advertising, and overall performance.
• Work closely with the sourcing, inventory, customer support, and management teams.
• Identify opportunities to increase sales, improve conversion, and scale the eBay business.

Skills

A–Z account management

eBay SEO

Customer service

Data analysis

Problem solving

Tools

eBay Seller Hub

Promoted Listings

Excel

Google Sheets

Job description

WE’RE HIRING | eBay Account Management Specialist

Company: Lux Decor Collection
Position: eBay Account Management Specialist
Experience: 3+ Years
Work Mode: Remote
Working Hours: Monday–Friday | 3:30 PM–12:30 AM PKT

About the Role

We are looking for an experienced eBay Account Management Specialist who can independently manage and grow eBay accounts A–Z. The ideal candidate should have strong hands-on experience with eBay Seller Hub, listings, account health, orders, inventory, customer service, promotions, advertising, and overall marketplace performance.

Key Responsibilities

• Manage eBay accounts A–Z and handle day-to-day marketplace operations.
• Create, optimize, update, and manage eBay product listings.
• Perform eBay SEO, including titles, item specifics, descriptions, keywords, categories, and listing optimization.
• Manage inventory, pricing, variations, stock availability, and product updates.
• Monitor and process orders, shipping, tracking, returns, refunds, cancellations, and buyer requests.
• Maintain strong eBay Seller Performance and Account Health and proactively resolve account issues.
• Manage Promoted Listings/eBay Advertising, monitor performance, and optimize campaigns based on sales and advertising metrics.
• Monitor sales, traffic, conversion, advertising spend, ROAS, fees, and overall account performance.
• Conduct product and competitor research to identify opportunities for sales growth.
• Manage promotions, discounts, offers, and other eBay marketing activities.
• Handle buyer messages, disputes, cases, feedback, and customer-service-related issues.
• Identify and resolve listing restrictions, policy issues, account defects, and performance concerns.
• Prepare regular reports on sales, listings, account health, advertising, and overall performance.
• Work closely with the sourcing, inventory, customer support, and management teams.
• Identify opportunities to increase sales, improve conversion, and scale the eBay business.

Requirements

• 3+ years of hands-on eBay account management experience.
• Strong experience managing eBay accounts from A–Z.
• Proven experience with eBay Seller Hub.
• Strong understanding of eBay listings, SEO, categories, item specifics, and optimization.
• Experience with Promoted Listings/eBay Advertising.
• Strong understanding of eBay seller performance, account health, policies, and metrics.
• Experience managing orders, returns, refunds, disputes, and buyer communications.
• Strong analytical and problem-solving skills.
• Experience working with eBay sales and performance reports.
• E-commerce/marketplace experience is required.
• Ability to work independently and take ownership of the complete eBay account.

Preferred Skills

• Experience managing high-volume eBay stores.
• Experience with US eBay marketplace.
• Experience with product research and competitor analysis.
• Experience with bulk listing uploads and inventory management.
• Knowledge of eBay policies and seller standards.
• Experience improving sales, conversion rates, and account performance.
• Strong Excel/Google Sheets skills.

Working Schedule

Monday – Friday
3:30 PM – 12:30 AM PKT
Remote