E‑Commerce Operations Lead: Inventory & Procurement

Creative Chaos; Pakistan; On-site; PKR 1,800,000 - 3,000,000; Full time

Job summary

Creative Chaos is seeking an experienced Operations Manager to oversee inventory planning, procurement, and stock control across the product portfolio and in-store materials. You will drive availability, efficiency, and cross-functional communication to support sales and promotions.

The role requires 3–5 years in operations or supply chain, with strong vendor management and Excel/data analysis skills. Knowledge of inventory software and ERP systems is essential for accurate reporting and

Qualifications

• Bachelor’s Degree in Supply Chain Management, Business Administration, or a related field.
• Master’s degree is a plus.
• 3–5 years of experience in operations, supply chain, or inventory management (preferably in CPG or related industry).
• Proven track record in vendor management, procurement, and demand planning.
• Proficiency with supply chain management or inventory planning software.
• Strong Excel and data analysis skills for forecasting, budgeting, and reporting purposes.

Responsibilities

• Inventory Planning & Demand Forecasting: Develop and maintain forecasting models to ensure product availability; monitor stock levels and lead times; forecast demand with promotions and sales goals.
• Vendor Relations & Procurement: Identify, evaluate, and manage relationships with suppliers for in-store POS, packaging, and merchandise; negotiate contracts and SLAs; track production timelines and delivery.
• Cross-Functional Collaboration: Align inventory strategies with Marketing and Sales; coordinate new product launches and promotional campaigns; ensure transparent communication of supply issues.
• System & Process Management: Oversee systems to track lead times, reorder dates, inventory levels, and inbound deliveries; maintain records in inventory software/ERP; generate reports.
• Operational Efficiency & Continuous Improvement: Analyze processes to identify bottlenecks; implement strategies to improve supply chain efficiency and reduce costs; present actionable insights.
• Risk Management & Compliance: Monitor regulatory requirements for nicotine category; identify inventory and supply risks; develop contingency plans.

Skills

Shopify

Analytics

eCommerce

Excel

Education

Bachelor’s Degree in Supply Chain Management or related field

Master’s degree is a plus

Tools

Shopify apps

ERP / SCM software

Job description

Creative Chaos is seeking an experienced Operations Manager to oversee inventory planning, procurement, and stock control across the product portfolio and in-store materials. You will drive availability, efficiency, and cross-functional communication to support sales and promotions.

The role requires 3–5 years in operations or supply chain, with strong vendor management and Excel/data analysis skills. Knowledge of inventory software and ERP systems is essential for accurate reporting and