Dynamic Online Trainer & Onboarding Specialist

Translation Empire

Saddar

On-site

PKR 420,000 - 640,000

Full time

14 days+

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Job summary

Translation Empire is seeking a confident Online Trainer / Presenter to deliver live remote training sessions for interpreters, onboarding linguists to our apps, portals, and platforms via interactive webinars and online presentations. You will be the first point of live training contact for interpreters, ensuring they are well-equipped to navigate and utilise the systems confidently and efficiently.

The role focuses on system orientation and onboarding webinars educating interpreters on the

Qualifications

Strong communication and presentation skills, via video platforms.

Responsibilities

Deliver engaging online training sessions and webinars for freelance linguists.
Provide live walkthroughs of the Linguist Hub App and Linguist Hub Portal.
Log in to the app and portal for the first time.
Reset passwords and update personal information.
Navigate the app dashboard and accept/reject jobs.
Set availability and manage job notifications.
Use the messaging function to communicate with coordinators.
View and manage upcoming and past assignments.
Upload required documentation and compliance forms.
Track payment statuses and download remittance advice.
Update language preferences, locations, and contact details.
Explain how to use push notifications and calendar integration.
Respond to common user questions during sessions and provide clear, concise answers.
Highlight where to find further support, including helpdesk resources, tutorials, and FAQs.
Escalate technical issues or recurring user concerns to internal teams.
Collect feedback from attendees and contribute to improving training materials.
Maintain accurate records of attendance and session feedback.