Director Sales Operations

Software Finder Careers; Lahore; On-site; PKR 3,000,000 - 5,200,000; Full time

Job summary

Software Finder is seeking a Director, Sales Operations to establish the BD PMO, own processes, and deliver measurable execution across a ~30-person BD team. The role reports to the VP of Business Development and focuses on operational infrastructure rather than direct revenue ownership.

The ideal candidate is highly organized, data-driven, and relentlessly drives progress from plan to completion, with strong PMO experience and a clear ownership mindset.

Qualifications

• Significant experience in Revenue Operations, Sales Operations, Business Operations, or similar operational leadership.
• Mandatory strong PMO/project management experience across multiple complex initiatives.
• Strong knowledge of CRM governance, sales processes, pipeline management, reporting, dashboards, and metrics.
• Experience building SOPs, workflows, scorecards, accountability frameworks, and operating cadences.
• Deep understanding of SDR and BDM/AE operating models.
• Excellent organization, analytical ability, ownership, and follow-through.
• Comfortable challenging managers and stakeholders without direct team ownership.
• Strong communication and stakeholder-management in a fast-moving B2B setting.

Responsibilities

• PMO & Execution: Establish BD PMO with milestones, KPIs, and deadlines.
• Process & Operations: Improve BD workflows, SOPs, checklists, and cadences.
• CRM & Sales Operations: Govern CRM, pipeline discipline, data hygiene, and dashboards.
• Management Accountability: Enforce 1:1s, coaching, deal reviews, and performance reviews.
• Performance & Visibility: Provide actionable operational health insights and trends.
• Revenue Support: Translate revenue priorities into operational plans across BD programs.

Skills

PMO expertise

CRM governance

Stakeholder management

Data-driven approach

Process improvement

Organizational ownership

Execution discipline

Tools

CRM systems

Dashboards

Job description

Job Description:

Role Overview

Software Finder is looking for a highly execution-oriented Director, Sales Operations to work directly with the VP of Business Development and bring greater structure, operational discipline, process ownership, accountability, and execution rigor across a ~30-person BD organization.

This is not a traditional reporting-focused RevOps role or a direct sales/revenue ownership role. The focus is on building and managing the operating infrastructure behind the BD organization—turning leadership priorities into clear plans, owners, milestones, processes, and measurable outcomes.

Strong PMO/project management experience is mandatory. The ideal candidate is highly organized, proactive, data-driven, and relentless about follow-through—someone who asks: What needs to happen? Who owns it? When is it due? Is it happening? What is blocking it? and drives issues through to resolution.

Key Responsibilities

• PMO & Execution: Establish and manage the BD PMO, translating leadership priorities into projects, workstreams, owners, milestones, dependencies, KPIs, and deadlines. Track progress, identify risks, bottlenecks, resource constraints, and execution gaps, and drive initiatives through completion.
• Process & Operations: Own and continuously improve BD workflows, SOPs, operating guidelines, checklists, accountability frameworks, and management cadences. Identify inefficiencies and gaps, standardize processes, and ensure consistent adoption across SDR, BDM, PPL, Buyer Intent/Vendor Portal, CPC, and supporting functions.
• CRM & Sales Operations: Drive CRM governance, pipeline and opportunity discipline, data hygiene, follow-ups, reporting, dashboards, and process improvements. Ensure opportunities, actions, and follow-ups do not fall through the cracks.
• Management Accountability: Establish mechanisms to monitor adherence to agreed processes, management routines, and commitments. Ensure key activities such as 1:1s, coaching, mentoring, deal reviews, training, feedback, and performance reviews are consistently executed across teams.
• Performance & Business Visibility: Provide leadership with actionable visibility into operational health, KPIs, execution gaps, risks, and trends. Identify root causes, recommend corrective actions, and surface issues before they require VP-level escalation.
• Revenue Support: Translate revenue priorities into operational plans, processes, owners, milestones, and tracking mechanisms across PPL, Buyer Intent/Vendor Portal, CPC, and other BD programs, helping improve pipeline, conversion, productivity, and execution.

Requirements

• Significant experience in Revenue Operations, Sales Operations, Business Operations, Commercial Operations, or a similar operational leadership role.
• Mandatory strong PMO/project management experience, with a proven ability to manage multiple complex initiatives from planning through completion.
• Strong understanding of CRM governance, sales processes, pipeline management, reporting, dashboards, and operational metrics.
• Experience building and implementing SOPs, workflows, scorecards, accountability frameworks, and operating cadences.
• Strong understanding of SDR and BDM/AE operating models.
• Exceptional organization, analytical ability, attention to detail, ownership, and follow-through.
• Comfortable challenging managers and senior stakeholders and driving accountability without being the direct manager of every team.
• Strong communication and stakeholder-management skills, with the ability to work independently and proactively in a fast-moving, target-driven B2B environment.

Important: This role does not directly own the BD revenue target. It owns the operational infrastructure and execution discipline that support the organization in achieving its targets.

Software Finder is a leading B2B SaaS marketplace that helps businesses discover, compare, and select the right software solutions. Our platform connects companies with tailored software options based on their unique needs, supported by verified reviews and expert insights.

With a growing portfolio of software categories and a global user base, Software Finder is committed to simplifying the software selection process and empowering businesses to make informed decisions.

Our team is driven by a shared mission to innovate, collaborate, and deliver value to our users. As we continue to grow, we are always looking for talented individuals who are passionate about technology, customer success, and making an impact.