Datacenter Support Engineer

Medipak Technologies; Karachi Division; On-site; PKR 1,000,000 - 1,800,000; Full time

Benefits offered by this job

Gratuity

Incentive Bonus

Leaves

Job summary

Medipak Technologies in Karachi is seeking a Datacenter Technician to manage storage and server resources, monitor the environment, and ensure 24/7 uptime.

You will work with Linux and Windows Server platforms, handle IPMI/iDRAC/iLO access, virtualization basics, and coordinate with vendors for support while maintaining clear handovers and documentation.

This role requires physical stamina for lifting equipment and a willingness to work irregular shifts in a data center setting.

Qualifications

• Experience in datacenter operations and 24/7 shift support.
• Proficiency with Linux and Windows server environments.
• Familiarity with IP addressing, VLANs, and subnetting.

Responsibilities

• Proactive and continuous monitoring of storage capacity and server compute requirements.
• Ensure onsite/remote monitoring of datacenter, storage, servers and related hardware to ensure 24/7 uptime of services.
• Environment management including cooling, power, access control and uptime.
• File servers administration.
• Backups monitoring and administration.
• Vendor support management and interaction for issues.
• Proactively track SLAs to ensure renewals on time.
• Clear documentation and handovers between shifts.

Skills

Linux

Windows Server

VMware ESXi

Hyper-V

IPMI/iDRAC/iLO

Networking basics

Monitoring

Documentation

On-call readiness

Tools

Dell iDRAC

HPE iLO

Job description

Job Description

Datacenter (Storage and Servers Resources Management)

Storage, Servers, Fiber Switches, Virtual Environment Support Management

• Proactive and continuous monitoring of storage capacity and server compute requirements.
• Ensure onsite / remote monitoring of datacenter, storage, servers and related hardware to ensure 24/7 uptime of services.

Environment (Cooling, Power, Access Control 24/7 uptime management)

File Servers Administration.

Backups Monitoring and Administration.

Vendor Support Management

Interacting with vendors for support issues.

Proactively keep track of the SLAs to be renewed on time.

Job Specification

Can work on Microsoft and Linux Platform

Server & Component Maintenance

Power & Environmental Management

Basic Protocols: Familiarity with IP addressing, VLANs, subnetting etc

Remote Management: Using IPMI, iDRAC (Dell), iLO (HPE), or serial consoles to access headless servers.

Operating Systems: Working knowledge of Linux (Oracle Linux, Ubuntu, RHEL/CentOS) and Windows Server for basic command-line troubleshooting, log collection, and re-imaging, File Services, Print Services.

Virtualization Basics: Basic understanding of hypervisors like VMware ESXi or Hyper-V to assist with hardware-level node maintenance.

Monitoring & Alerting: Familiarity with monitoring, to respond quickly to hardware failures, temperature alerts, or power spikes etc.

Physical Stamina: The role often requires heavy lifting (servers, batteries), standing for extended periods, and working in raised-floor environments or cold aisles.

24/7 Shift Flexibility & On-Call

A systematic, safety-first approach to diagnosing complex faults without causing downtime to production workloads.

Clear Documentation & Communication: Clear written and verbal communication for handovers between shifts and precise documentation of hardware changes.

Job Rewards and Benefits

• Gratuity
• Incentive Bonus
• Leaves