Senior Manager - Data Center

Techsurge Private Limited; Karachi Division; On-site; PKR 1,500,000 - 2,200,000; Full time

Job summary

Techsurge Private Limited in Karachi seeks an experienced IT Operations professional to manage and support job schedulers, BAU activities, and managed file transfer tools. The role emphasizes automation of datacenter operations and robust incident handling.

You will ensure high availability, participate in business continuity testing, and coordinate across infrastructure and application owners to deploy changes and resolve issues on a 24x7 rotation.

Qualifications

• 15+ years in datacenter operations and deployment.
• Experience with workload automation and scheduler tools (Automic).
• Experience with managed file transfer tools (GoAnywhere, Connect:Direct).

Responsibilities

• Manage and support Job Schedulers Administration and BAU activities.
• Manage and support Managed File Transfer Tools Administration and BAU activities.
• Automate Datacenter Operations activities.
• Provide prompt reporting of production issues with impact analysis and rectification.
• Ensure High Availability of supporting applications across primary/secondary sites.
• Support business continuity testing across the bank.
• Track DC operations service tickets and monitor batches as per SOPs.
• Escalate and record system, application, and batch problems; liaise with bank teams 24x7.
• Deploy approved changes on various infrastructure platforms.

Skills

Datacenter ops

Job scheduling

Automation

Monitoring & incident management

SQL & Oracle

Windows

Unix

Networking fundamentals

Troubleshooting

Cloud concepts

Tools

Automic

GoAnywhere

Connect:Direct

Job description

Job Description:

Manage and support Job Schedulers Administration and BAU activities.

Manage and support Managed File Transfer Tools Administration and BAU activities.

Manage automation of Datacenter Operations activities.

Prompt reporting of production issues with impact analysis and taking necessary action for rectification.

Job Schedulers & File Transfer tools Administration.

Understand requirements of file transfer across various applications and implement approach which suites the best, do proper testing and enforce all required controls are in place.

Ensure the automation tasks are designed with exception handling and controlled rerun capabilities to avoid risk and associated impacts.

Ensure pre and post validation process are followed on production deployment and support activities.

Enforcing High Availability functionality of supporting applications in Primary and secondary site to ensure uninterrupted services.

Supporting for business continuity testing across the bank.

Tracking of DC operations service tickets.

Monitoring application batches as per the SOPs given by various internal teams and escalation and recording of the issues.

Escalation & recording of systems, application, and batch problems. Liaising with various teams within the bank for operations.

Monitoring of alerts from various Enterprise Monitoring systems of the Bank.

Liaise with infrastructure owners, application owners, Vendors for various support related activities on 24x 7 rotation shift basis.

Deployment of approved changes on various Infra platforms.

Escalation, recording and Tracking of all incidents till closure of incidents.

Required Experience and Skills

15- year Experienced in datacenter operations and application deployment.

Good Knowledge of workload Automation & Scheduler Tools (Automic)

Good knowledge on Managed file transfer tools (GoAnywhere, Connect: direct).

Good knowledge on Windows & Unix operating systems.

Good knowledge on Networking concepts and Administration.

Good knowledge on ORACLE & SQL platforms.

Basic Business application concepts.

Good Knowledge of CLOUD concepts.

Experience in troubleshooting, coordination, and reporting.