Customer Support

Lead4s; Saddar; On-site; PKR 391,000 - 446,000; Full time

Benefits offered by this job

Training provided

Friendly team environment

Career growth opportunities

Job summary

Lead4s in Rawalpindi, Pakistan is hiring Call Center Agents. We train freshers and value experienced candidates for US outbound campaigns. Join a supportive team with flexible shift options and opportunities for growth.

Competitive monthly salaries for freshers (PKR 35,000–40,000) and experienced staff (PKR 70,000–100,000) are offered, with a focus on learning, performance, and a positive work environment.

Qualifications

• Minimum qualification: Matric or Intermediate, freshers welcome.
• Good communication skills and positive attitude.
• Basic English speaking for freshers; fluent English for experienced.
• Willingness to work on US outbound campaigns.

Responsibilities

• Handle customer calls with courtesy and clarity.
• Demonstrate active listening and solve problems efficiently.
• Maintain confidentiality and follow established procedures.

Skills

Communication skills

English proficiency

Active listening

Problem solving

Education

Matric/Intermediate

Job description

We’re Hiring at LEAD4s – Join Our Team!
Looking for a job where you can learn, earn, and grow? LEAD4s is hiring Call Center Agents in Rawalpindi, and we’re looking for both freshers and experienced candidates.
If you’re new to the call center industry, don’t worry! We provide training and guidance to help you get started. All you need is a positive attitude, a willingness to learn, and good communication skills.
For Freshers

• Salary: PKR 35,000–40,000 per month
• No previous experience required
• Training and guidance provided
• Supportive team leaders and a friendly work environment

For Experienced Agents

• Salary: PKR 70,000–100,000 per month
• Previous call center experience required
• Good English communication skills
• US outbound campaign experience will be a plus
• Opportunities for incentives and career growth

Our Campaigns: US Home Improvement and Solar
Location: Rawalpindi, Pakistan
Shift: Flexible timings
Weekly Holidays: Weekends off

Strong spoken and communication, with a courteous and clear customer-facing manner.
Active listening and the ability to ask focused questions to understand customer concerns.
Problem-solving skills, sound judgment, and patience when handling difficult interactions.
Professional handling of confidential customer information and adherence to established procedures.

Education

Minimum qualification: Matric or Intermediate (preferred). Freshers are welcome to apply. Good communication skills and a positive attitude. Basic English speaking skills for freshers. Good English fluency for experienced candidates. Ability to work in a team and meet campaign targets. Willingness to work in a US outbound campaign. Punctuality, confidence, and a learning mindset.

Worked here? Your insights help others make better career decisions.