Customer Service & Sales Advocate

Propstar Technologies; Karachi Division; Sur place; PKR 360 000 - 600 000; Plein temps

Résumé du poste

Propstar Technologies is seeking a Customer Service Sales Representative to join our customer-focused team. You will assist customers, resolve concerns, and provide effective solutions across multiple channels to ensure a smooth support experience.

Ideal candidates communicate confidently, with strong verbal and written skills, and a customer-focused, solution-oriented approach. You will record interactions, escalate complex issues, and collaborate with internal teams to ensure timely

Qualifications

• Strong verbal and written communication skills.
• Customer-focused and solution-oriented approach.
• Professional and confident communication style.
• Strong attention to detail and organizational skills.
• Previous experience in Customer Support, BPO, or Call Center is a plus.

Responsabilités

• Respond to customer queries and support requests
• Provide clear and accurate information to customers
• Identify issues and offer appropriate solutions
• Follow up on unresolved queries when required
• Record and maintain details of customer interactions
• Escalate complex concerns to the appropriate department
• Coordinate with internal teams to ensure timely resolution
• Maintain service quality and customer satisfaction

Connaissances

Verbal communication

Written communication

Customer-focused

Solution-oriented

Attention to detail

Organizational skills

Description du poste

Propstar Technologies is seeking a Customer Service Sales Representative to join our customer-focused team. You will assist customers, resolve concerns, and provide effective solutions across multiple channels to ensure a smooth support experience.

Ideal candidates communicate confidently, with strong verbal and written skills, and a customer-focused, solution-oriented approach. You will record interactions, escalate complex issues, and collaborate with internal teams to ensure timely