Customer Service Representative

ClearPath Orthodontics Pvt Ltd; Lahore; On-site; PKR 502,000 - 725,000; Full time

Benefits offered by this job

Commission

Performance-based bonuses

Job summary

ClearPath Orthodontics Pvt Ltd in Lahore is seeking a Customer Service Representative to join a target-driven team. You will generate sales, handle customer inquiries via inbound and outbound calls, share vital product information, and build lasting client relationships to drive growth.

The role emphasizes strong communication and call center experience, with a market-competitive salary plus commission. Location is Lahore, full-time commitment, with performance-based rewards.

Qualifications

• Good communication skills.
• Must have call center experience.

Responsibilities

• Improve lead conversion rate (leads from social media pages, Website, WhatsApp, and BTL activities).
• Address and resolve customer complaints and issues effectively.
• Manage inbound & outbound calls.
• Conduct follow-up calls or emails to ensure customer satisfaction.

Skills

Communication skills

Call center experience

Job description

• Department: Customer Support
• Experience Level: Mid-Senior Level

• Location: Lahore
• Commitment: Full Time

Join our customer-facing unit as a highly motivated Customer Service Representative. This target-driven role is central to our success, where you will be instrumental in generating sales, adeptly handling customer inquiries via inbound and outbound calls, disseminating vital product information, and fostering lasting client relationships. Your commitment to outstanding customer satisfaction will directly contribute to our growth.

Responsibilities:

• Improve lead conversion rate. (leads from social media pages, Website, WhatsApp, and BTL activities).
• Address and resolve customer complaints and issues effectively.
• Manage inbound & outbound calls.
• Conduct follow-up calls or emails to ensure customer satisfaction.

Requirements:

Good communication skills

Must have call center experience

Market competitive salary & Commission