Call Center Agent (Sales)

Digital Den; Lahore; On-site; PKR 334,800 - 390,600; Full time

Benefits offered by this job

Communication

Incentive Bonus

Leaves

Job summary

Digital Den Tech in Lahore, Pakistan is hiring for a full-time, on-site phone-based sales role. You will support lead conversion, maintain customer satisfaction and meet monthly targets through outbound calls. English and Urdu communication are essential, with strong closing and objection-handling skills.

Join an in-office team with morning shift, salary PKR 30,000–35,000. This role emphasizes reliability, teamwork, and a proactive, results-oriented approach.

Qualifications

• Must have proven phone-based sales or call center experience with measurable conversions or sales results.
• Excellent verbal communication in English and Urdu; strong active listening.
• Strong persuasion, objection handling and closing skills.
• Target-driven, reliable, able to work in a fast-paced in-office environment and collaborate in a team.

Responsibilities

• Make outbound cold calls to prospective customers to generate sales opportunities.
• Qualify leads and uncover customer needs.
• Present relevant products/services and close sales or schedule follow-ups.
• Handle objections and move prospects through the sales funnel.
• Collaborate with the sales team to achieve targets and maintain accurate records.

Skills

Phone-based sales

Verbal communication

Active listening

Persuasion & closing

Team collaboration

Job description

Job Description

About the role

Company: Digital Den Tech

Location: Lahore, Pakistan (On-site)

Employment type: Full-Time

Shift: Morning Shift

Salary: 30,000 - 35,000 PKR

Role summary

Join the customer engagement team to represent the company to prospective and existing clients, support lead conversion, and maintain customer satisfaction. This is a phone-based sales role responsible for managing the full sales lifecycle and collaborating with the sales team to meet monthly targets.

Primary responsibilities

• Make outbound cold calls to prospective customers to generate sales opportunities.
• Qualify leads and uncover customer needs.
• Present relevant products/services and close sales or schedule follow-up appointments.
• Handle objections and move prospects through the sales funnel.
• Collaborate with the sales team to achieve targets and maintain accurate records of calls and outcomes.

Job Specification

• Must-have: Proven phone-based sales or call center experience with measurable conversions or sales results.
• Communication: Excellent verbal communication and active listening in English and Urdu.
• Sales skills: Strong persuasion, objection-handling, and closing skills.
• Work style: Target-driven, reliable, able to work in a fast-paced in-office environment, and collaborate in a team.

Job Rewards and Benefits

• Communication
• Incentive Bonus
• Leaves