Customer-Focused On-Site Sales Coordinator - Lahore

Black Rose; Lahore; On-site; PKR 420,000 - 660,000; Full time

Job summary

Black Rose in Lahore is seeking a Sales Coordinator to support its sales operations. The role focuses on organizing customer inquiries, quotations, orders, and documentation, enabling the sales team to respond quickly and maintain a reliable customer experience.

The candidate should be organized, responsive, and comfortable balancing multiple tasks while maintaining accurate records. This on-site position requires strong Excel skills and familiarity with CRM or sales order systems.

Qualifications

• Clear, professional written and verbal communication for customer and internal coordination.
• Strong organization, prioritization, and follow-up skills; able to manage multiple inquiries and orders.
• Accuracy in preparing quotations, updating customer records, and maintaining sales documentation.
• Working knowledge of Microsoft Excel and common office productivity tools.
• Ability to learn and use customer relationship management (CRM) or sales order systems.

Responsibilities

• Coordinate day-to-day sales activities and provide administrative support to sales representatives.
• Respond to customer inquiries, share product or service information, and route requests to the appropriate team member.
• Prepare, update, and maintain quotations, sales orders, customer records, and related documentation.
• Track order progress and follow up with customers and internal departments regarding delivery or outstanding requirements.
• Compile sales activity updates and maintain accurate records in spreadsheets or sales systems.
• Coordinate meetings, schedules, and communication between customers and the sales team.
• Identify delays or customer concerns and elevate them promptly to the relevant representative or supervisor.

Skills

Clear written and verbal communication

Strong organizational skills

Attention to detail

Multitasking

Customer service mindset

Tools

Microsoft Excel

CRM systems

Job description

Black Rose in Lahore is seeking a Sales Coordinator to support its sales operations. The role focuses on organizing customer inquiries, quotations, orders, and documentation, enabling the sales team to respond quickly and maintain a reliable customer experience.

The candidate should be organized, responsive, and comfortable balancing multiple tasks while maintaining accurate records. This on-site position requires strong Excel skills and familiarity with CRM or sales order systems.