CRM Sales Coordinator

People Perfect; Lahore; On-site; PKR 1,200,000 - 1,800,000; Full time

Job summary

People Perfect in Lahore is seeking a CRM Coordinator to support quotations, orders, and customer records, boosting the sales team's monthly and annual targets. The role requires organization, attention to detail, and CRM/ERP experience.

You'll prepare quotations and orders, maintain data accuracy, generate sales reports, and assist marketing activities as needed, with a focus on process compliance and timely delivery.

Qualifications

• Bachelor's or Master's degree in Business Administration, Marketing, Sales, Accounting, or a related field.
• 3-5 years of relevant experience in sales coordination, sales administration, customer service, or commercial operations.
• Experience working with ERP and CRM systems; proficiency in MS Office (Excel, Word, PowerPoint).

Responsibilities

• Prepare and issue quotations and sales order documentation in CRM software.
• Process customer orders and ensure timely order confirmations.
• Maintain and update customer records, pricing information, and sales databases.
• Follow up on quotations, inquiries, and pending orders with the sales team.
• Support the sales team in achieving monthly and annual sales targets.
• Prepare sales reports, forecasts, and performance summaries.
• Maintain records of contracts, purchase orders, invoices, and delivery documents.
• Ensure compliance with company procedures and documentation standards.
• Support marketing and promotional activities as needed.

Skills

Attention to detail

Communication

Organization

Multitasking

Education

Bachelor's or Master's degree in Business Administration, Marketing, Sales, Accounting, or related field

Tools

CRM software

ERP systems

MS Office

Job description

About the job

People Perfect is hiring a CRM Coordinator for one of its clients. We are looking for an organized and detail-oriented professional to manage quotations, orders, and customer records, and to support the sales team in achieving its monthly and annual targets.

Job Responsibilities:

• Prepare and issue quotations and sales order documentation in CRM software.
• Process customer orders and ensure timely order confirmations.
• Maintain and update customer records, pricing information, and sales databases.
• Follow up on quotations, inquiries, and pending orders with the sales team.
• Support the sales team in achieving monthly and annual sales targets.
• Prepare sales reports, forecasts, and performance summaries.
• Maintain records of contracts, purchase orders, invoices, and delivery documents.
• Ensure compliance with company procedures and documentation standards.
• Support marketing and promotional activities as needed.

Qualifications & Experience:

• Bachelor's or Master's degree in Business Administration, Marketing, Sales, Accounting, or a related field.
• 3-5 years of relevant experience in sales coordination, sales administration, customer service, or commercial operations.
• Experience working with ERP and CRM systems.
• Proficiency in MS Office (Excel, Word, PowerPoint, etc.).
• Excellent communication, organizational, and multitasking skills.High attention to detail with strong problem-solving and coordination abilities.
• Additional certifications in Sales Administration or Customer Service are a plus.

Location:

Kot Lakhpat Industrial Estate, Lahore