Credit Client Success Associate

S&P Global; Islamabad; On-site; PKR 670,000 - 893,000; Full time

Benefits offered by this job

Health care coverage

Flexible time off

Continuous learning

Retirement planning

Family perks

Job summary

S&P Global is seeking a Client Services Associate in Islamabad to support clients with their research and data analysis needs. You will undergo training on Fixed Income, Ratings Direct, and Capital IQ platforms, then assist clients via phone, chat, and email to maximize product usage.

As you certify, you’ll deliver tailored training, understand client workflows, and collaborate with Sales, Content, and Product teams while growing your financial knowledge and communication skills.

Qualifications

• Minimum bachelor’s degree in finance/economics/accounting or related field.
• Fresh to up to 6 months of relevant experience.
• Solid knowledge of finance and accounting principles.
• Excellent written and verbal presentation, communication and customer service skills.
• Passion for building relationships with finance professionals and eagerness to learn in financial services.
• Ability to multitask and work well in a team with a proactive attitude.

Responsibilities

• Assist clients to optimize workflows and data analysis needs.
• Support clients by phone, web chats, and emails after training.
• Provide training on product offerings and tailor guidance to client workflows.
• Collaborate with Sales, Content, Product and Technical Support.

Skills

Finance knowledge

Communication skills

Relationship building

Multitasking

Education

Bachelor's degree in finance/economics/accounting

Job description

S&P Global is seeking a Client Services Associate in Islamabad to support clients with their research and data analysis needs. You will undergo training on Fixed Income, Ratings Direct, and Capital IQ platforms, then assist clients via phone, chat, and email to maximize product usage.

As you certify, you’ll deliver tailored training, understand client workflows, and collaborate with Sales, Content, and Product teams while growing your financial knowledge and communication skills.