Computer Support Specialist

GulfSea Services; Punjab; On-site; PKR 2,634,000 - 3,563,000; Full time

Benefits offered by this job

Accommodation provided

Job summary

GulfSea Services in Faisalabad seeks a Computer Support Specialist to provide technical assistance for computer systems, software, and peripherals. You will diagnose issues, install and maintain hardware, and train users to maximize efficiency.

The role emphasizes clear communication with non-technical clients and a focus on high-quality service. This full-time position offers accommodation if needed, and candidates must have valid visa arrangements.

Qualifications

• Bachelor's degree preferred in CS or related field.
• Experience in help desk or customer support.
• Knowledge of hardware, software, OS, networks, and peripherals.
• Strong communication and problem-solving skills.

Responsibilities

• Provide technical support to clients via phone, email, or in person.
• Diagnose and troubleshoot hardware and software issues.
• Install, configure and maintain computer systems and peripherals.
• Perform routine maintenance such as updates and backups.
• Collaborate with team to resolve complex technical problems.
• Educate clients on the use of computer systems and software.
• Keep accurate records of client interactions and resolutions.
• Stay up-to-date with technology trends.

Skills

Problem-solving

Excellent communication

Attention to detail

Customer service mindset

Education

Bachelor's degree in Computer Science or related field

Tools

Windows

Linux

Networking basics

Job description

As a Computer Support Specialist you will be responsible for providing technical assistance and support to individuals and organizations using computer software hardware and peripherals You will work closely with clients to identify and resolve technical issues provide guidance and training on the use of computer systems and ensure that all systems are functioning efficiently

Key Responsibilities

• Provide technical support to clients via phone email or in person
• Diagnose and troubleshoot hardware and software issues
• Install configure and maintain computer systems and peripherals
• Perform routine maintenance tasks such as updates and backups
• Collaborate with team members to resolve complex technical problems
• Educate clients on the use of computer systems and software
• Keep accurate records of client interactions and issue resolutions
• Stay up-to-date with new technology trends and advancements in the field

Requirements

• Bachelors degree in Computer Science or related field preferred
• Proven experience in a similar role or as a help desk techniciancustomer support representative
• Knowledge of computer hardware software operating systems networks and peripherals
• Strong problem-solving skills with attention to detail
• Excellent communication skills with the ability to explain complex technical concepts to non-technical clients
• Ability to work well under pressure in a fast-paced environment
• Customer-oriented mindset with a focus on providing exceptional service

Salary

This full-time position offers a salary of 1000$ per month

Location

This position is located in Faisalabad Candidates residing in Faisalabad will be given preference

Experience

No prior experience is required for this role Fresh graduates or students looking for part-time work

Accommodation

The company provides accommodation for employees who require it

Visa Sponsorship

The company does not provide visa sponsorship for this position Candidates must have their own valid visa or be able to obtain one independently

Equal Opportunity

We are an equal opportunity employer and value diversity at our company We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status