Computer Support Specialist

Flyper; Khanpur; On-site; PKR 2,632,000 - 3,561,000; Full time

Job summary

Flyper in Khanpur is seeking a Computer Support Specialist to provide technical assistance to clients in person and remotely. You will diagnose and resolve hardware and software issues, install and maintain computer systems, networks, printers, and other peripherals, and train users on new technologies.

The ideal candidate holds a bachelor's degree in computer science or a related field, has at least two years of IT help desk experience, and demonstrates strong communication and problem-solving

Qualifications

• Bachelor's degree in computer science or related field.
• Minimum 2 years in technical support or IT help desk.
• Strong communication and problem-solving skills.

Responsibilities

• Provide technical support to clients via phone, email, or in person.
• Troubleshoot hardware and software issues.
• Install and configure computer systems, networks, printers, and peripherals.
• Train users on new technologies.
• Monitor system performance and perform updates or repairs.
• Maintain accurate records of support activities.
• Collaborate with team to resolve complex problems.
• Stay current with industry trends.

Skills

Communication skills

Problem solving

Detail oriented

Under pressure

Training users

Education

Bachelor's degree in computer science or related field

Tools

Remote desktop tools

Job description

We are seeking a highly skilled Computer Support Specialist to join our team in Khanpur As a Computer Support Specialist you will be responsible for providing technical assistance and support to our clients both in person and remotely

You will troubleshoot hardware and software issues install and maintain systems and train users on new technologies The ideal candidate will have a strong background in computer science or information technology as well as excellent communication and problem-solving skills

This position offers a competitive salary of 1000$ per month and visa sponsorship for qualified candidates

Responsibilities

• Provide technical support to clients via phone email or in person
• Troubleshoot hardware and software issues
• Install and configure computer systems networks printers and other peripherals
• Train users on new technologies
• Monitor system performance and make necessary updates or repairs
• Maintain accurate records of all support activities
• Collaborate with team members to resolve complex technical problems
• Stay current with industry trends and advancements in technology

Requirements

• Bachelors degree in computer science or related field preferred
• Minimum of 2 years experience in technical support or IT help desk role
• Strong knowledge of computer hardware operating systems and software applications
• Excellent communication skills with the ability to explain technical concepts to non-technical users
• Proven problem-solving abilities with a detail-oriented approach
• Ability to work well under pressure in a fast-paced environment
• Experience with remote desktop tools is preferred