IT Support Specialist

MapleGroves; Punjab; On-site; PKR 207,000 - 317,000; Part time

Job summary

MapleGroves in Faisalabad is seeking a highly skilled IT Support Specialist for a part-time role. You will provide technical support to clients, troubleshoot hardware and software, and ensure smooth operation of computer systems.

The ideal candidate has strong knowledge of networks, excellent problem-solving and communication skills, and the ability to explain technical concepts clearly. Biometric passport tech familiarity is a plus; candidate must be comfortable lifting up to 50 pounds and

Qualifications

• Proven experience as an IT Support Specialist or similar role.
• In-depth knowledge of computer systems and networks.
• Familiarity with biometric passport technology is preferred.
• Excellent problem-solving skills.
• Strong communication skills.
• Ability to work independently with minimal supervision.
• Must be able to lift up to 50 pounds.

Responsibilities

• Provide technical support to clients via phone, email, or in person.
• Troubleshoot hardware and software issues.
• Install, configure, and maintain computer systems.
• Perform routine maintenance on computer systems.
• Educate clients on how to use various hardware and software programs.
• Monitor network performance and troubleshoot connectivity issues.
• Document all support activities in a detailed manner.
• Keep up-to-date with new technologies and trends in the IT industry.

Skills

Troubleshooting

Strong communication

Problem-solving

Job description

We are seeking a highly skilled and experienced IT Support Specialist to join our team in Faisalabad This is a part-time position perfect for individuals looking for a flexible work schedule As an IT Support Specialist you will be responsible for providing technical support to our clients troubleshooting hardware and software issues and ensuring the smooth operation of all computer systems Your main goal will be to provide excellent customer service and maintain the satisfaction of our clients To be successful in this role you must have a strong understanding of computer systems and networks as well as excellent problem-solving skills You should also have excellent communication skills and the ability to explain technical information in simple terms

Responsibilities

• Provide technical support to clients via phone email or in person
• Troubleshoot hardware and software issues
• Install configure and maintain computer systems
• Perform routine maintenance on computer systems
• Educate clients on how to use various hardware and software programs
• Monitor network performance and troubleshoot connectivity issues
• Document all support activities in a detailed manner
• Keep up-to-date with new technologies and trends in the IT industry

Requirements

• Proven experience as an IT Support Specialist or similar role
• In-depth knowledge of computer systems and networks
• Familiarity with biometric passport technology is preferred
• Excellent problem-solving skills
• Strong communication skills
• Ability to work independently with minimal supervision
• Must be able to lift up to 50 pounds

This is a fantastic opportunity for someone who is passionate about technology and enjoys helping others

We value diversity at our company so candidates from all backgrounds are welcome