Cold Callers / Sales

Resolve Digital LLC; Saddar; On-site; PKR 360,000 - 480,000; Full time

Job summary

Resolve Digital LLC in Rawalpindi seeks a full-time, on-site Cold Caller to drive outbound outreach, qualify leads, and schedule follow-ups. Based in Bahria Town Phase 8, you will use CRM tools and scripts to hit daily targets while keeping precise call logs and delivering a positive customer experience.

Strong English communication, basic IT skills, and a proactive, target-driven mindset are essential. Prior call center or sales exposure is preferred but not mandatory.

Qualifications

• Strong verbal communication and active listening with clear phone etiquette.
• Proven sales or customer service background, including cold calling or telesales.
• Basic computer literacy and CRM usage.
• Ability to work in a target-driven environment with effective time management.
• Professional demeanor and resilience in handling rejection.
• High school diploma or equivalent; call center or sales experience preferred.
• Willingness to work on-site in Bahria Town Phase 8 and follow schedules.

Responsibilities

• Make outbound calls to prospective customers and introduce services.
• Qualify leads and schedule follow-ups or appointments.
• Maintain accurate call records and update CRM/c Call logs.
• Meet individual and team targets for calls, conversions, and sales.
• Collaborate with the sales team to refine scripts and improve outreach strategies.

Skills

Verbal communication

Sales experience

CRM basics

Time management

Professional demeanor

High school diploma

On-site work

Education

High school diploma or equivalent

Tools

CRM tools

Call tracking software

Job description

Company Description Resolve Digital LLC is a growing organization focused on connecting businesses with potential customers through effective outbound communication and sales engagement. The company values professionalism, clear communication, and consistent performance in meeting client targets. Team members are encouraged to develop their sales skills, learn proven outreach techniques, and contribute to a collaborative work environment. Resolve Digital LLC offers opportunities for growth in sales and customer relationship management, with a focus on measurable results and client satisfaction.

Role Description This is a full-time, on-site Cold Callers / Sales role based in Bahria Town Phase 8 Rawalpindi. In this position, the team member will make outbound calls to prospective customers, introduce company services, qualify leads, and schedule follow-ups or appointments as needed. Daily tasks include maintaining accurate call records, updating the CRM or call logs, and meeting individual and team targets for calls, conversions, and sales. The role involves handling objections professionally, providing clear and concise information, and ensuring a positive experience for every contact. Collaboration with the sales team to refine scripts, share feedback from prospects, and improve outreach strategies is an important part of the role.

Qualifications

• Strong verbal communication skills in English, including clear speaking, active listening, and confident phone etiquette.
• Proven ability in sales or customer service, such as cold calling, lead generation, or telesales.
• Basic computer literacy, including use of CRM tools, call tracking software, and standard office applications.
• Ability to work in a target-driven environment, manage time effectively, and handle repetitive tasks with consistency.
• Professional demeanor, resilience in handling rejection, and a positive attitude toward continuous improvement.
• High school diploma or equivalent; prior experience in call centers or sales roles is preferred but not mandatory.
• Willingness to work on-site in Bahria Town Phase 8 and follow established schedules and performance guidelines.