Cold Caller

LoopVerseDigital; Karachi Division; On-site; PKR 248,000 - 331,000; Full time

Job summary

LoopVerseDigital in Karachi is hiring a Cold Caller for a full-time, on-site role. You will make outbound calls to prospective clients, present our services, and qualify leads according to defined criteria, using scripts and CRM tools.

Day-to-day tasks include documenting conversations, scheduling follow-ups for the sales team, and gathering client needs while maintaining a professional brand voice. Collaboration with sales, operations and marketing will help refine messaging and outreach

Qualifications

• Strong verbal communication and active listening required.
• Customer service and sales support abilities, including handling objections.
• Proficiency with CRM or lead-tracking tools and documenting calls.
• Excellent time management and attention to detail for high call volumes.
• Ability to work on-site in Karachi with cross-functional collaboration.
• Training may be provided for motivated candidates.

Responsibilities

• Make outbound calls to prospective clients and introduce services.
• Qualify leads according to defined criteria using scripts.
• Document conversations in CRM and track follow-ups.
• Schedule appointments for the sales team and gather client needs.
• Maintain professional brand voice in communications.

Skills

Verbal communication

Active listening

Lead qualification

CRM proficiency

Time management

Team collaboration

Bilingual English/Urdu

Education

High school diploma

College degree or certifications

Tools

CRM software

Lead tracking tools

Job description

Company Description

LoopVerseDigital is a Pakistan-based operations and production company under LoopX Digital Agency LLC, a US-based digital agency serving international markets. The company acts as the operational backbone for LoopX Digital, overseeing delivery, production, and execution across sales operations, digital marketing, technology development, game development, and AI-driven automation. Teams in Pakistan support local and international projects while following global standards of quality, process, and performance. By combining skilled local talent with structured systems and workflows, LoopVerseDigital enables efficient execution, scalability, and consistent results for clients worldwide. The organization is committed to execution excellence, turning strategy into measurable outcomes through disciplined operations and ongoing optimization.

Role Description

The Cold Caller role at LoopVerse Digital is a full-time, on-site position based in Karāchi. The Cold Caller will be responsible for making outbound calls to prospective clients, introducing the company’s services, and qualifying leads according to defined criteria. Day-to-day tasks include following call scripts and workflows, documenting conversations in CRM or tracking tools, and scheduling follow-up calls or appointments for the sales team. The role also involves gathering information on client needs, handling basic objections, and providing clear, professional communication that reflects the company’s brand standards. Collaboration with sales, operations, and marketing teams is expected to refine messaging, share feedback from prospects, and support continuous improvement of outreach processes.

Timings

7 PM to 3 AM

Working Days

Monday to Friday

Qualifications

Strong verbal communication and active listening skills, with the ability to present information clearly and professionally over the phone.

Customer service and sales support capabilities, including handling objections, building rapport, and qualifying leads effectively.

Basic proficiency with CRM or lead-tracking tools, and comfort working with call logs, spreadsheets, and digital communication platforms.

Time management, organization, and attention to detail to handle high call volumes, follow scripts, and maintain accurate records.

Ability to work on-site in Karāchi and collaborate with cross-functional teams in a structured, process-driven environment.

Prior experience in cold calling, telemarketing, or sales is preferred but not mandatory; training may be provided for motivated candidates.

Fluency in English and Urdu, with strong interpersonal skills and a professional, respectful approach to diverse clients.

Minimum high school diploma; a college degree or relevant certifications in sales, communication, or business are an advantage.