Cold Caller

Prius Future INC; Punjab; On-site; PKR 446,000 - 670,000; Full time

Job summary

Prius Future INC in Lahore District seeks a full-time cold caller to contact prospective clients by phone, present services, and generate interest for further discussions or appointments. You will follow scripts, log call outcomes, update CRM, handle objections professionally, and collaborate with sales and support teams to hit targets while maintaining courteous outreach.

Ideal candidates have strong verbal skills, good listening, basic computer literacy, and a customer-service mindset; high

Qualifications

• Strong verbal communication and active listening with a confident phone presence.

Responsibilities

• Make outbound calls to prospective clients and introduce company services.
• Follow scripts and guidelines, record outcomes, and update CRM.
• Handle objections professionally and transfer qualified leads to the sales team.
• Collaborate with sales and support teams to meet call targets and lead-generation goals.
• Maintain courteous, consistent outreach approach.

Skills

Verbal communication

Active listening

Customer service

Relationship-building

Sales persuasion

Organizational skills

Time management

CRM

Lead tracking

Microsoft Excel

English proficiency

Resilience

Education

High school diploma or equivalent

Tools

CRM software

Spreadsheets

Call software

Lead-tracking tools

Job description

Company Description

Prius Future INC is a growing organization focused on delivering high-quality services to clients through efficient operations and a performance-driven culture. The company values professionalism, clear communication, and strong customer relationships. Team members are encouraged to take ownership of their work, contribute ideas, and support continuous improvement. Prius Future INC offers opportunities for skill development, learning, and career progression. The work environment is collaborative, goal-oriented, and aligned with achieving measurable results for clients.

Role Description

This is a full-time, on-site Cold Caller role based in the Lahore District. The Cold Caller is responsible for contacting prospective clients by phone, introducing company services, and generating interest in further discussions or appointments. Daily tasks include making outbound calls, following scripts and guidelines, recording call outcomes, and updating customer information in internal systems. The role involves handling objections professionally, answering basic inquiries, and transferring qualified leads to the relevant team members. The Cold Caller will work closely with the sales and support teams to meet call targets, contribute to lead generation goals, and maintain a courteous, consistent outreach approach.

Qualifications

• Candidates should possess strong verbal communication and active listening skills, with a clear and confident phone presence.
• Candidates should possess customer service and relationship-building abilities to engage prospects respectfully and professionally.
• Candidates should possess basic sales and persuasion skills, including handling objections and encouraging next steps such as appointments or callbacks.
• Candidates should possess organizational and time-management skills to manage call lists, follow up on leads, and keep accurate records.
• Candidates should possess basic computer literacy, including using call software, spreadsheets, and CRM or lead-tracking tools.
• Candidates should possess resilience and adaptability, with the ability to remain motivated and professional in a high-call-volume environment.
• Previous experience in cold calling, telemarketing, or sales support is beneficial but not strictly required.
• A high school diploma or equivalent is preferred; additional training in communication or sales is an advantage.
• Proficiency in English and local languages commonly spoken in Lahore District is beneficial.