Client Success Associate - Market Intelligence Platform

S&P Global; Islamabad; Vor Ort; PKR 1.200.000 - 1.700.000; Vollzeit

Benefits dieser Stelle

Health & Wellness

Flexible Downtime

Continuous Learning

Zusammenfassung

S&P Global Market Intelligence is seeking an Associate, Client Support (Non-Financial Corporates) to join the Client Services team in Islamabad. You will engage in diagnostic conversations, drive product usage, and support enterprise-level Market Intelligence solutions for a diverse client base.

As part of a global company, you will train across industries, collaborate with Sales, Content, Product, and Technical Support, and mentor new associates.

Qualifikationen

• Excellent communication skills and ability to articulate complex concepts clearly.
• Willing to learn multiple industries and adapt to different product areas.
• Flexible to work night/evening shifts and weekend rotation for 1–2 months.

Aufgaben

• Provide exceptional customer service to clients via phone, email, and web chats across industry, content, and product consulting.
• Support a client base across Investment Banking, Private Equity, Investment Management, Financial Corporate, and Non-Financial Corporate segments.
• Mentor new hires as a senior associate by sharing best practices and product knowledge.
• Conduct product demos or webcasts for clients and help build the internal knowledge base.

Kenntnisse

Excellent communication

Shift flexibility

Willing to learn multiple industries

Teamwork

Ausbildung

Bachelor's degree in Finance, Accounting, Economics

Jobbeschreibung

S&P Global Market Intelligence is seeking an Associate, Client Support (Non-Financial Corporates) to join the Client Services team in Islamabad. You will engage in diagnostic conversations, drive product usage, and support enterprise-level Market Intelligence solutions for a diverse client base.

As part of a global company, you will train across industries, collaborate with Sales, Content, Product, and Technical Support, and mentor new associates.