Claims Analytics Lead — Life Insurance

Rozeegpt; Karachi Division; On-site; PKR 1,000,000 - 2,400,000; Full time

Job summary

EFU Life Assurance Ltd. is seeking an Assistant Manager for Claims Operations to oversee daily life insurance claims processing, ensuring accuracy, regulatory compliance, and timely settlements while leveraging data analytics to support decision-making.

The role emphasizes MIS reporting, dashboard development with Power BI, and collaboration across departments to improve workflows and align with evolving regulations. Strong communication and analytical skills are essential.

Qualifications

• Three years of relevant experience in the insurance domain.
• Comprehensive knowledge of life insurance claims processing and regulations.
• Proficiency in data analytics and reporting using Power BI.

Responsibilities

• Oversee day-to-day life insurance claims processing to ensure accuracy, compliance, and timely settlement.
• Analyze claims data to identify trends and opportunities for process optimization.
• Develop and present MIS reports and dashboards highlighting KPIs for claims processing.
• Use Power BI to create visual analytics supporting data-driven decision-making.
• Collaborate with regulatory teams to stay current with changes in insurance legislation.
• Coordinate with departments to streamline workflows and resolve operational challenges.
• Ensure documentation and audit readiness for processed claims.
• Drive continuous improvement by implementing best practices in claims operations and reporting.
• Communicate findings to senior management and stakeholders.
• Keep abreast of industry trends and emerging analytics tools.

Skills

Data analytics

Regulatory compliance

Communication skills

Stakeholder collaboration

Claims processing

Education

Bachelor of Dental Surgery (BDS)

Tools

Microsoft Power BI

Job description

EFU Life Assurance Ltd. is seeking an Assistant Manager for Claims Operations to oversee daily life insurance claims processing, ensuring accuracy, regulatory compliance, and timely settlements while leveraging data analytics to support decision-making.

The role emphasizes MIS reporting, dashboard development with Power BI, and collaboration across departments to improve workflows and align with evolving regulations. Strong communication and analytical skills are essential.