Assistant Manager- Claims Operations

Rozeegpt; Karachi Division; Presencial; PKR 1.000.000 - 2.400.000; Jornada completa

Descripción de la vacante

EFU Life Assurance Ltd. is seeking an Assistant Manager for Claims Operations to oversee daily life insurance claims processing, ensuring accuracy, regulatory compliance, and timely settlements while leveraging data analytics to support decision-making.

The role emphasizes MIS reporting, dashboard development with Power BI, and collaboration across departments to improve workflows and align with evolving regulations. Strong communication and analytical skills are essential.

Formación

• Three years of relevant experience in the insurance domain.
• Comprehensive knowledge of life insurance claims processing and regulations.
• Proficiency in data analytics and reporting using Power BI.

Responsabilidades

• Oversee day-to-day life insurance claims processing to ensure accuracy, compliance, and timely settlement.
• Analyze claims data to identify trends and opportunities for process optimization.
• Develop and present MIS reports and dashboards highlighting KPIs for claims processing.
• Use Power BI to create visual analytics supporting data-driven decision-making.
• Collaborate with regulatory teams to stay current with changes in insurance legislation.
• Coordinate with departments to streamline workflows and resolve operational challenges.
• Ensure documentation and audit readiness for processed claims.
• Drive continuous improvement by implementing best practices in claims operations and reporting.
• Communicate findings to senior management and stakeholders.
• Keep abreast of industry trends and emerging analytics tools.

Conocimientos

Data analytics

Regulatory compliance

Communication skills

Stakeholder collaboration

Claims processing

Educación

Bachelor of Dental Surgery (BDS)

Herramientas

Microsoft Power BI

Descripción del empleo

EFU Life Assurance Ltd. is seeking a dedicated Assistant Manager for Claims Operations with a strong foundation in life insurance claims processing and regulatory compliance. This role focuses on ensuring the efficient handling of insurance claims, maintaining adherence to industry standards, and leveraging data analytics to support decision-making. The ideal candidate possesses comprehensive knowledge of insurance claims management, coupled with the ability to analyze data and generate meaningful reports using tools such as Microsoft Power BI. This position requires a Bachelor of Dental Surgery (BDS) degree and at least three years of relevant experience in the insurance domain.The Assistant Manager will play a critical role in monitoring claims processing workflows and driving improvements through detailed MIS reporting and dashboard development. This role does not involve team management but requires effective collaboration skills to work with different departments to enhance claims operations. The position demands sharp analytical abilities and excellent communication skills to present trends and performance insights clearly to stakeholders within EFU Life Assurance Ltd.

Responsibilities

• Oversee day-to-day life insurance claims processing to ensure accuracy, compliance, and timely settlement according to regulatory requirements.
• Conduct thorough analysis of claims data to identify trends, discrepancies, and opportunities for process optimization within claims operations.
• Develop, maintain, and present MIS reports and dashboards highlighting key performance indicators related to claims processing.
• Utilize Microsoft Power BI to create insightful visual analytics and reports that support data-driven decision-making in claims management.
• Collaborate with regulatory and compliance teams to stay current with changes in insurance legislation affecting claims procedures.
• Coordinate with multiple departments to streamline claims workflows and resolve operational challenges efficiently.
• Ensure proper documentation and audit readiness for all insurance claims processed under the purview.
• Support continuous improvement initiatives by recommending and implementing best practices in claims operations and data reporting.
• Communicate findings and recommendations effectively to senior management and relevant stakeholders.
• Maintain up-to-date knowledge of industry trends and emerging tools that may enhance claims processing and analytics capabilities.