Call Center Specialist

Prime Vision Agency; Multan; On-site; PKR 360,000 - 700,000; Full time

Job summary

Prime Vision Agency in Multan, Pakistan is hiring a Call Centre Sales Specialist to support UK solar campaigns. You will handle inbound and outbound calls, engage potential customers, and explain services clearly to drive sales while meeting campaign targets.

The role requires confident communication, strong customer engagement, accurate data recording, and a professional approach to every interaction. On-site work with scheduled shifts is required.

Qualifications

• Good English communication skills and a confident telephone manner.
• Previous experience in call centre sales or campaign-based calling is preferred.
• Strong customer engagement and relationship-building skills.
• Excellent active listening and problem-solving abilities.
• Good computer literacy and accurate data-entry skills.
• Ability to handle objections, stay calm under pressure, and meet targets.
• Attention to detail when documenting customer interactions.
• Minimum high school diploma or equivalent.
• Willingness to work on-site in Multan and follow scheduled shifts.

Responsibilities

• Make and receive calls for UK solar campaigns.
• Engage potential customers and identify their needs.
• Communicate campaign information clearly and professionally.
• Handle customer enquiries and objections effectively.
• Maintain accurate customer records and call details.
• Follow campaign scripts, procedures, and quality standards.
• Work towards campaign targets and sales objectives.

Skills

English communication

Telephone manner

Campaign sales experience

Customer engagement

Active listening

Data entry

Objection handling

Attention to detail

Target achievement

Education

High school diploma or equivalent

Job description

Prime Vision Agency is a creative and digital marketing company specialising in digital marketing, branding, graphic design, social media management, and creative advertising. We help businesses strengthen their brands and achieve sustainable growth through strategic marketing and innovative solutions.

Role Description

Company Description

Prime Vision Agency is a creative and digital marketing company specialising in digital marketing, branding, graphic design, social media management, and creative advertising. We help businesses strengthen their brands and achieve sustainable growth through strategic marketing and innovative solutions.

Role Description

Job Title: Call Centre Sales Specialist – UK Solar Campaigns

Location: Multan, Pakistan

Job Type: Full-time, On-site

The Call Centre Specialist will handle inbound and outbound calls for UK solar campaigns, engage potential customers, explain services clearly, and support sales and campaign objectives. The role requires confident communication, effective customer engagement, accurate record-keeping, and a professional approach to every interaction.

Key Responsibilities

• Make and receive calls for UK solar campaigns.
• Engage potential customers and identify their needs.
• Communicate campaign information clearly and professionally.
• Handle customer enquiries and objections effectively.
• Maintain accurate customer records and call details.
• Follow campaign scripts, procedures, and quality standards.
• Work towards campaign targets and sales objectives.

Qualifications & Requirements

• Good English communication skills and a confident telephone manner.
• Previous experience in call centre sales or campaign-based calling is preferred.
• Strong customer engagement and relationship-building skills.
• Excellent active listening and problem-solving abilities.
• Good computer literacy and accurate data-entry skills.
• Ability to handle objections, stay calm under pressure, and meet targets.
• Attention to detail when documenting customer interactions.
• Minimum high school diploma or equivalent.
• Willingness to work on-site in Multan and follow scheduled shifts.