Branch Supervisor, Branch Manager and Operation Manager

Oresto Pizza; Gujranwala Division; On-site; PKR 1,562,000 - 2,344,000; Full time

Job summary

Oresto Pizza in Gujranwala is seeking an operations leader to oversee branch performance, daily restaurant operations, and team supervision in a fast-paced environment.

You will drive service quality, manage inventory and costs, uphold food safety, coach staff, and coordinate with management on staffing and improvements to support steady growth.

Qualifications

• Experience supervising a restaurant or fast-food outlet.
• Strong leadership, coaching, and communication skills.
• Knowledge of food safety, hygiene, and safe handling.
• Ability to monitor inventory, purchasing, wastage, and cost controls.
• Ability to analyze sales and expenses to identify improvements.
• Customer-service oriented with problem-solving skills.
• Reliable cash-handling and basic recordkeeping.
• Proactive, organized, and able to prioritize during busy periods.

Responsibilities

• Oversee daily restaurant operations, including opening/closing, staff coverage, and service.
• Supervise, coach, and schedule team; set expectations and develop performance.
• Maintain food safety, hygiene, cleanliness, and workplace standards.
• Monitor inventory, stock rotation, wastage, and supplier coordination.
• Review sales, costs, customer feedback, and branch results for improvements.
• Resolve customer concerns and ensure accurate, timely order fulfillment.
• Maintain operational records, cash-handling controls, and routine reports.
• Coordinate with leadership on staffing, promotions, and growth improvements.

Skills

Staff leadership

Operations management

Food safety

Inventory management

Customer service

Cash handling

POS systems

Tools

Point-of-Sale (POS)

Job description

Job Description

Oresto Pizza is a growing fast-food business seeking an operations leader to oversee branch performance in Gujranwala. This role combines branch supervision, team leadership, and day-to-day operational management to support consistent service, product quality, and responsible business growth.

Responsibilities

• Oversee daily restaurant operations, including opening and closing procedures, staff coverage, food preparation flow, and customer service.
• Supervise, coach, and schedule team members; set clear expectations and support training and performance development.
• Maintain food safety, hygiene, cleanliness, and workplace standards in line with company procedures and applicable requirements.
• Monitor inventory, stock rotation, wastage, and ordering; coordinate with suppliers and report operational needs.
• Review sales, costs, customer feedback, and branch results, and take practical steps to improve performance.
• Resolve customer concerns professionally and help ensure accurate, timely order fulfillment.
• Maintain operational records, cash-handling controls, and routine reports for management.
• Coordinate with company leadership on staffing, procedures, promotions, and improvements as the business grows.

The successful candidate will be hands-on, organized, and comfortable balancing people leadership with service and operational priorities in a fast-paced restaurant environment.

Job Specification

• Demonstrated experience supervising a restaurant, fast-food outlet, or comparable customer-facing operation.
• Strong staff leadership, shift planning, coaching, and clear communication skills.
• Working knowledge of food safety, hygiene, cleanliness, and safe food-handling practices.
• Ability to monitor inventory, stock rotation, purchasing, wastage, and basic cost controls.
• Comfort reviewing sales figures, expenses, and operational reports to identify improvements.
• Sound customer-service judgment and confidence handling complaints and service recovery.
• Reliable cash-handling, recordkeeping, and basic computer or point-of-sale system skills.
• Organized, accountable, adaptable, and able to prioritize effectively during busy service periods.
• Ability to coordinate daily operations and maintain consistent standards in a growing fast-food business.