Assistant Manager

Khanewal; Muzaffargarh; On-site; PKR 1,500,000 - 2,100,000; Full time

Job summary

Indus Hospital & Health Network is seeking an Assistant Manager to lead employee relations. You will act as the primary contact for grievances, advise on HR policies, and support conflict resolution while ensuring confidentiality and due process.

The role demands a strong grasp of labor laws, with 6+ years of relevant experience for a Bachelor’s, or 4+ years with a Master’s. Certifications in HR or Law are advantageous.

Qualifications

• Bachelor’s or Master’s degree in HR, Law, Psychology, or related field.
• Certification in HR, Labor Law, or Psychology is advantageous.
• 6+ years relevant experience with a Bachelor’s degree, or 4+ years with a Master’s degree.

Responsibilities

• Serve as the primary contact for employee relations matters.
• Handle employee grievances promptly with fairness, integrity, and confidentiality.
• Advise employees and managers on HR policies, procedures, and employment laws.
• Support workplace conflict resolution through counselling and mediation.
• Maintain records of employee relations cases, grievances, and disciplinary actions.
• Investigate misconduct and policy violations in coordination with stakeholders.
• Prepare investigation reports and recommend disciplinary actions.
• Coordinate internal inquiries and anti-workplace harassment committees.
• Ensure due process and documentation during proceedings.
• Refer embezzlement cases to Internal Audit and patient-related complaints to Quality & Monitoring.
• Monitor corrective actions and ensure compliance with outcomes.
• Stay updated on labor laws and regulatory requirements.
• Conduct degree verification and reference checks via third-party vendors.
• Promote inclusion, accountability, and respect within HR.
• Prepare periodic reports on cases and trends.

Skills

Employee relations

Grievance handling

Policy advisory

Investigation & reporting

Education

Bachelor’s or Master’s degree in HR/Law/Psychology

Certification in HR/Labor Law/Psychology

Job description

## Assistant ManagerFull Job Details#### Job Description### Eligibility Criteria**Education:*** Bachelor’s or Master’s degree in Human Resources, Law, Psychology, or a related field.* Certification in HR, Labor Law, or Psychology will be an added advantage.Jobs**Experience:*** Minimum **6 years of relevant experience with a Bachelor’s degree**, OR* Minimum **4 years of relevant experience with a Master’s degree**.### Job Responsibilities* Serve as the primary contact for employee relations matters.* Handle employee grievances promptly while maintaining fairness, integrity, and confidentiality.* Advise employees and managers regarding HR policies, procedures, and employment laws.* Support workplace conflict resolution through counselling, mediation, and other interventions.* Maintain records of employee relations cases, grievances, and disciplinary actions.* Investigate misconduct and policy violations in coordination with relevant stakeholders.* Prepare investigation reports and recommend disciplinary actions according to applicable policies.* Coordinate domestic inquiries, disciplinary committees, and anti-workplace harassment committees.* Ensure proper due process and documentation during employee relations proceedings.* Refer financial embezzlement cases to Internal Audit and patient-related complaints to the Quality & Monitoring Directorate.* Monitor corrective actions and ensure compliance with investigation outcomes.* Ensure consistent implementation of employee relations policies and procedures.* Stay updated on labor laws and regulatory requirements and support organizational compliance.* Conduct employee degree verification through third-party vendors and follow up for timely completion.* Perform employee reference checks and maintain complete records.* Conduct Indus Code of Ethics (ICoE) awareness sessions for employees.* Support audits by providing required data and reports.* Collaborate with HR teams to promote inclusion, accountability, and respect.* Prepare periodic reports on employee relations cases, disciplinary trends, and engagement outcomes.* Perform other duties assigned by the immediate supervisor in line with the role.### Important Note**Indus Hospital & Health Network** is an employer that does not tolerate Sexual Exploitation and Abuse. All potential candidates will be subjected to rigorous background checks and controls.