Administrative Assistant - Employee Relations

Qureos; Karachi Division; On-site; PKR 11,096,000 - 16,644,000; Full time

Job summary

Qureos is seeking an Administrative Assistant to support our HR Operations Team. This role will primarily handle HR administration, employee relations, labor-related concerns, and disciplinary matters, while also providing general administrative and coordination support.

You will maintain confidential records, assist with onboarding, reporting, and dashboard updates, and coordinate with internal departments to ensure compliant HR processes in Saudi Arabia.

Qualifications

• Arabic speaker with strong English communication.
• Diploma or Bachelor's Degree in Human Resources, Business Administration, Management, or a related field.
• Minimum 5 years of relevant experience in HR administration, HR Operations, Employee Relations, or administrative support.
• Working knowledge of Saudi Labor Law and HR regulations.
• Hands-on experience handling employee relations, labor concerns, grievances, disciplinary actions, warnings, investigations, and employee cases in Saudi Arabia.
• Experience dealing with Saudi labor-related matters and employee documentation is highly important.
• Strong proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook).

Responsibilities

• Provide administrative support for day-to-day HR Operations and Employee Relations activities.
• Handle and coordinate employee concerns, grievances, complaints, and labor-related matters.
• Support the management team in handling disciplinary actions, warnings, investigations, and employee cases in accordance with company procedures.
• Prepare HR-related letters, notices, disciplinary documents, reports, and correspondence.
• Maintain accurate and confidential records of employee cases, disciplinary actions, and HR documentation.
• Coordinate with employees, management, and relevant departments to resolve employee-related concerns.
• Provide guidance and administrative support on matters related to Saudi employment practices and labor requirements.
• Ensure HR processes and employee actions are properly documented and aligned with applicable requirements.
• Maintain employee files, records, trackers, databases, and document filing systems.
• Support employee onboarding, mobilization, accommodation, transportation, and other workforce-related administrative activities.
• Prepare reports, presentations, letters, correspondence, and meeting materials.
• Coordinate meetings, appointments, calendars, travel arrangements, and accommodation bookings.
• Assist with data entry, HR reports, trackers, and dashboard updates.
• Coordinate with internal departments and business units on employee and administrative matters.
• Handle confidential and sensitive employee information with discretion.
• Support general office administration and document control activities.

Skills

Arabic

English communication

Microsoft Office proficiency

HR administration

Education

Diploma or Bachelor's Degree in HR/BA

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

We are looking for an Administrative Assistant to support our HR Operations Team. This role will primarily handle HR administration, employee relations, labor-related concerns, and disciplinary matters, while also providing general administrative and coordination support.

Key Responsibilities

HR Operations & Employee Relations

• Provide administrative support for day-to-day HR Operations and Employee Relations activities.
• Handle and coordinate employee concerns, grievances, complaints, and labor-related matters.
• Support the management team in handling disciplinary actions, warnings, investigations, and employee cases in accordance with company procedures.
• Prepare HR-related letters, notices, disciplinary documents, reports, and correspondence.
• Maintain accurate and confidential records of employee cases, disciplinary actions, and HR documentation.
• Coordinate with employees, management, and relevant departments to resolve employee-related concerns.
• Provide guidance and administrative support on matters related to Saudi employment practices and labor requirements.
• Ensure HR processes and employee actions are properly documented and aligned with applicable requirements.

Administrative & Workforce Support

• Maintain employee files, records, trackers, databases, and document filing systems.
• Support employee onboarding, mobilization, accommodation, transportation, and other workforce-related administrative activities.
• Prepare reports, presentations, letters, correspondence, and meeting materials.
• Coordinate meetings, appointments, calendars, travel arrangements, and accommodation bookings.
• Assist with data entry, HR reports, trackers, and dashboard updates.
• Coordinate with internal departments and business units on employee and administrative matters.
• Handle confidential and sensitive employee information with discretion.
• Support general office administration and document control activities.

Requirements

• Arabic speaker with strong English communication skills.
• Diploma or Bachelor's Degree in Human Resources, Business Administration, Management, or a related field.
• Minimum 5 years of relevant experience in HR administration, HR Operations, Employee Relations, or administrative support.
• Working knowledge of Saudi Labor Law and HR regulations.
• Previous hands-on experience handling employee relations, labor concerns, grievances, disciplinary actions, warnings, investigations, and employee cases in Saudi Arabia is required.
• Experience dealing with Saudi labor-related matters and employee documentation is highly important.

• Strong proficiency in Microsoft Office, particularly Excel, Word, PowerPoint, and Outlook.