Accounts Receivable Specialist - Collections & Cash Apps

ibex; Lahore; On-site; PKR 420,000 - 600,000; Full time

Job summary

Ibex in Lahore is seeking an Accounts Receivable Representative to support commercial customer accounts, handle inquiries, and ensure timely processing of payments. Strong Excel/Word skills and attention to detail are essential.

You will review credit status, follow up on delinquent accounts, and assist with invoices, collections, and year-end requests while maintaining clear, proactive communication with customers and internal teams.

Qualifications

• 2-3 years of Accounts Receivable or relevant administrative experience.
• Experience with collections, credit approval, or cash applications.
• Strong verbal and written communication skills.
• Intermediate Excel and Word skills.
• Excellent attention to detail and organizational skills.
• Knowledge of GAAP is a plus.
• Experience with ERP/JDA/AS400 is a plus.

Responsibilities

• Handle customer calls and emails related to account issues.
• Review customer accounts and credit status.
• Follow up on delinquent accounts and collections.
• Process credit card payments and cash applications.
• Prepare Dunning Letters and invoices.
• Research unapplied payments and account discrepancies.
• Process write-offs, adjustments, and check requests.
• Assist with invoice portals and year-end audit requests.

Skills

Communication skills

Problem-solving

Attention to detail

Organizational skills

Education

High school diploma

Degree in Accounting/Finance/Business (plus)

Tools

Excel

Word

ERP/JDA/AS400

Job description

Ibex in Lahore is seeking an Accounts Receivable Representative to support commercial customer accounts, handle inquiries, and ensure timely processing of payments. Strong Excel/Word skills and attention to detail are essential.

You will review credit status, follow up on delinquent accounts, and assist with invoices, collections, and year-end requests while maintaining clear, proactive communication with customers and internal teams.