Accounts Receivable Invoice Specialist I (4318)

Dm Clinical Research Group; Karachi Division; On-site; PKR 446,000 - 781,000; Full time

Job summary

Dm Clinical Research Group is seeking an Accounts Receivable Invoice Specialist to support the Finance and A/R department in Karachi. Responsibilities include posting payments, basic contract review, collections support, and resolving discrepancies.

The role emphasizes timely invoicing, payment posting accuracy, and client communication, with opportunities to learn and grow within the AR function.

Qualifications

• Minimum of an Associate’s degree required.
• 1+ years of finance or accounts receivable experience preferred.
• Proficiency in Microsoft Office and Google Suite, intermediate in Excel (Formulas, Pivot Tables, VLOOKUPS, etc).
• Strong analytical and problem solving skills.
• Excellent attention to detail.
• Ability to communicate effectively with customers and colleagues.
• Willingness to learn and adapt to new tasks (for Specialist I).

Responsibilities

• Invoice Management: generate and distribute invoices accurately and timely.
• Analyze contracts and amendments to ensure accurate invoices.
• Review invoices for discrepancies and partner with stakeholders.
• Monitor accounts to ensure payments are received within terms.
• Payment Reconciliation: match incoming payments and reconcile discrepancies.
• Communicate with clients to resolve billing discrepancies.
• Collaborate with clinical teams to obtain missing data.
• Record payments accurately and update customer records.
• Collection Activities: monitor aging reports and take action on past due receivables.
• Escalate unresolved issues.
• Reporting and Analysis: prepare reports on A/R status, aging, and collections.
• Analyze receivables data to identify trends.
• Customer Relationship Management: build positive client relationships.
• Address customer inquiries professionally.

Skills

Analytical skills

Attention to detail

Communication

Willingness to learn

Education

Associate’s degree

Tools

Excel

Google Suite

Microsoft Office

Job description

Job Details: Job Location: Corporate - Karachi (KHI) - Karachi, Sindh 75600, TheAccounts Receivable Invoice Specialist Isupports the Finance and A/R department by assisting with accounts receivable duties including posting of payment transactions, basic contract review, collections support, resolving discrepancies, and other tasks as assigned.

DUTIES & RESPONSIBILITIES

Invoice Management:

• Learn to generate and distribute invoices accurately and timely.
• Learn to analyze contracts and amendments to ensure accurate invoices.
• Learn to review invoices for discrepancies and partner with stakeholders.
• Learn to monitor accounts to ensure payments are received within terms.

Payment Reconciliation

• Match incoming payments and reconcile discrepancies.
• Learn to communicate with clients to resolve billing discrepancies.
• Collaborate with clinical teams to obtain missing data.
• Record payments accurately and update customer records.

Collection Activities

• Learn to monitor aging reports and take action on past due receivables.
• Learn to escalate unresolved issues

Reporting and Analysis

• Learn to prepare reports on A/R status, aging, and collections.
• Learn to analyze receivables data to identify trends.

Customer Relationship Management:

• Learn to build positive client relationships.
• Learn to address customer inquiries professionally.

KNOWLEDGE & EXPERIENCE

Education:

Minimum of an Associate’s degree required.

Experience:

1+ years of finance or account receivable experience preferred

Credentials:

N/A

Knowledge and Skills:

• Proficiency in Microsoft Office and Google Suite, intermediate in Excel (Formulas, Pivot Tables, VLOOKUPS, etc)
• Strong analytical and problem solving skills
• Excellent attention to detail
• Ability to communicate effectively with customers and colleagues
• Willingness to learn and adapt to new tasks (for Specialist I)

KPI & Success Metrics:

Invoice & Payment Accuracy

• Accuracy of invoices, payment postings, customer records, and reconciliations completed without avoidable correction or rework.
• >= 97% accuracy
• 20% weight

Timely AR Processing

• Assigned invoices, payment postings, reconciliations, and routine AR tasks completed within established internal deadlines.
• >= 95% on time
• 20% weight

Collection Follow Up Compliance

• Past-due accounts are followed up according to the assigned cadence, with clear notes and timely escalation of unresolved items.
• >= 95% compliance
• 20% weight

Discrepancy Resolution & Escalation

• Billing/payment discrepancies are researched, documented, and either resolved or escalated within the expected turnaround time.
• >= 90% within SLA
• 20% weight

Reporting & Data Quality

• Assigned aging, collections, and AR reporting is complete, accurate, and supported by current account notes/status.
• >= 97% accuracy
• 20% weight