Front Desk Supervisor: Guest Experience & Operations Lead
Dusit Thani Mactan Cebu
Philippines
Sur place
PHP 600 000 - 800 000
Plein temps
Hier
Soyez parmi les premiers à postuler
Résumé du poste
A premier hotel in the Philippines is seeking a candidate for the Front Office Manager role. You will ensure staff training on hotel services, manage guest complaints, and oversee all cashiering operations. The ideal candidate has a Bachelor's degree in Hotel Management and at least 2 years of relevant experience. This role requires excellent English communication skills and a pleasant personality.
Qualifications
Minimum 2 years in Front Office or Guest Service experience in a similar capacity.
Familiar with yield management and cost controls.
Pleasant personality.
Responsabilités
Ensure staff knowledge of hotel features and services.
Handle guest complaints according to pacification procedures.
Monitor cashiering procedures.
Connaissances
Good English communication skills
Communication and interpersonal skills
Formation
Bachelor degree in Hotel Management or relevant degree
Description du poste
A premier hotel in the Philippines is seeking a candidate for the Front Office Manager role. You will ensure staff training on hotel services, manage guest complaints, and oversee all cashiering operations. The ideal candidate has a Bachelor's degree in Hotel Management and at least 2 years of relevant experience. This role requires excellent English communication skills and a pleasant personality.
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.