Jobs in Grande-Bretagne

Our Eyewear (Store) Manager is in‐charge of ensuring the highest level of customer experience and maintaining the operations and visual presentation of 2 to 3 malls. This role is also responsible for overseeing and conducting customer transactions through the Point of Sale system, developing and training staff, customer service, maintaining a current and correct inventory and ensuring that financial objectives are met and that all aspects of the store are running smoothly at all times.

DUTIES AND RESPONSIBILITIES:

• Meet financial objective. Ensures that the store meets its financial objectives. This includes upselling lens upgrade, increasing basket size and more.
• Customer Service.Assists customers by addressing their questions, concerns, and comments. This can include helping customers to find specific items, sorting out complex refunds, resolving complaints, and more.
• Inventory Management.Maintains the store’s inventory by ensuring that deliveries are made on time, inventory counts are
• Cashiering.Process all transactions accurately and efficiently in accordance with established policies and procedures accurate and always remaining adequately stocked without unnecessary waste.
• People Management.Oversee all the professional activities of the store’s sales representatives. This can involve advising staff, providing regular performance reviews, training new staff members, and scheduling shifts.
• Store Maintenance.Maintains the sales floor by setting up new displays, ensuring that the store is clean and orderly and making sure shelves are stocked.

QUALIFICATIONS:

• Bachelor’s degree/Extensive experience
• Has 2+ years of experience in retail or food operations
• Knowledge of retail or food management best practices
• Excellent communication and presentation skills
• Strong analytical skills with a goal‐oriented attitude
• Financial acumen
• Customer management skills