Zoom Channel Account Manager (US Hours, Remote)

KMC Solutions; Metro Manila; Remote; PHP 900,000 - 1,300,000; Full time

Job summary

Zoom is seeking a strategic Channel Account Manager to empower our partner ecosystem and drive adoption of Zoom platform solutions. You will bridge Zoom with distribution and reseller networks, building deep relationships with key decision-makers to accelerate mutual growth.

In this role, you will align with internal sales leadership, architects, and cross-functional teams to develop seamless sales methodologies that reduce friction, foster trust, and ensure partner success across the customer

Qualifications

• 5+ years in a channel sales or channel management role.
• Strong background in resale and distribution within channel partner models.
• Experience with SaaS/UCaaS/CCaaS and enterprise technology channel partners.

Responsibilities

• Empower Partners: Enable Zoom partners to sell and position Zoom solutions.
• Build Relationships: Develop strategic relationships with key partner decision-makers.
• Drive Cross-Functional Success: Collaborate with account managers, technical architects, and internal teams to reach sales goals.
• Align with Leadership: Work with Zoom Sales Leaders to drive revenue and growth.
• Support the Sales Cycle: Facilitate demonstrations and presentations for partner customers.
• Optimize Methodologies: Develop standardized partner sales methodologies to reduce friction and ensure long-term success.
• Manage Pipeline & Data: Forecast accurately, track metrics, and spot market trends.
• Deliver Excellence: Provide exceptional partner service and support.

Skills

Channel sales

Channel management

Salesforce

Forecasting

Tools

Salesforce

ERP systems

Job description

Work Details:

• Schedule: Monday to Friday, 10:00 PM - 7:00 AM

• Set Up: Fully remote

Requirements & Qualifications

• 5+ years of proven success in a channel sales or channel management role.

• Strong background in resale and distribution, with a demonstrated track record of success in the distribution/reseller industry.

• Deep experience working within SaaS / UCaaS / CCaaS / enterprise technology channel partner models,including partner program management and partner development.

• Strong capabilities in forecasting, pipeline generation, and maintaining rigorous sales discipline.

• Hands-on experience and high proficiency with CRM and ERP systems, specifically Salesforce.

• Proven ability to influence cross-functional teams and align diverse stakeholders toward common goals without direct authority.

Key Responsibilities

• Empower Partners: Enable Zoom partners to effectively sell and position Zoom platform solutions to new and existing customers.

• Build Relationships: Develop and maintain strong, strategic relationships with key decision-makers at partner organizations.

• Drive Cross-Functional Success: Collaborate with account managers, technical architects, and other internal team members to execute strategies for achieving shared sales goals.

• Align with Leadership: Work closely with Zoom Sales Leaders to ensure channel partners are successfully driving revenue and market growth.

• Support the Sales Cycle: Help facilitate impactful demonstrations and presentations for partner customers.

• Optimize Methodologies: Develop standardized partner sales methodologies to reduce friction, build trust, and ensure long-term partner success.

• Manage Pipeline & Data: Forecast accurately, track key account metrics, and identify emerging market trends.

• Deliver Excellence: Demonstrate exceptional customer service and partner support consistently.

About the Role

Zoom is seeking a strategic, results-driven Channel Account Manager to empower our partner ecosystem and drive the adoption of our industry-leading platform solutions. In this highly collaborative position, you will serve as the crucial bridge between Zoom and our distribution and reseller networks, cultivating deep relationships with key decision-makers to accelerate mutual growth. You will align closely with internal sales leadership, technical architects,and cross-functional teams to develop seamless sales methodologies that reduce friction, build trust, and ensure outstanding partner success.