ZOHO Specialist (Executive Assistant)

VA Masters; Cebu City; On-site; PHP 360,000 - 480,000; Full time

Job summary

VA Masters in Cebu City seeks a skilled Zoho Specialist (Executive Assistant) to support operations, implement and configure workflows within the Zoho ecosystem, and provide executive-level admin support.

You will manage Zoho CRM/Projects, design processes, keep calendars across time zones, maintain client records, coordinate internal communications, assist with lead tracking and pipeline management, and contribute to SOP documentation.

Qualifications

• Hands-on experience with Zoho ecosystem, especially Zoho CRM, Zoho Projects, and workflow automation.
• Ability to build, configure, and customize Zoho modules, workflows, blueprints, and integrations.
• Strong organizational and calendar management skills.
• Experience with database management and CRM data hygiene.
• Reliable, detail-oriented, and able to work independently with minimal supervision.
• Strong written and verbal communication skills.
• Comfortable working across multiple time zones.

Responsibilities

• Implement, configure, and maintain the Zoho CRM platform, including building workflows, automations, and custom modules.
• Design and optimize business processes within the Zoho ecosystem to support operational efficiency.
• Manage executive calendar, email inbox, and scheduling across multiple time zones.
• Maintain and update client databases and records within Zoho CRM.
• Coordinate internal communications and ensure smooth information flow across team members.
• Assist with lead tracking, client follow-ups, and pipeline management within the CRM.
• Support day-to-day administrative tasks as assigned by the business owner.
• Contribute to the development and documentation of standard operating procedures within Zoho.
• Handle inbound and outbound client communications when needed.

Skills

Zoho ecosystem

Zoho CRM/Projects/workflows

Calendar management

CRM data hygiene

Independent worker

Written & verbal communication

Multi-timezone coordination

Tools

Zoho Desk

Zoho Analytics

Zoho Books

Job description

Job Summary:

We're seeking a skilled ZOHO Specialist (Executive Assistant) to support the operations of a growing building advocacy and client support business. The primary focus of this role is implementing, configuring, and building workflows within the Zoho ecosystem, while also providing executive-level administrative support. The ideal candidate combines deep Zoho platform expertise with strong organizational skills and a proactive, solutions-oriented mindset.

Key Responsibilities:

• Implement, configure, and maintain the Zoho CRM platform, including building workflows, automations, and custom modules

• Design and optimize business processes within the Zoho ecosystem to support operational efficiency

• Manage executive calendar, email inbox, and scheduling across multiple time zones

• Maintain and update client databases and records within Zoho CRM

• Coordinate internal communications and ensure smooth information flow across team members

• Assist with lead tracking, client follow-ups, and pipeline management within the CRM

• Support day-to-day administrative tasks as assigned by the business owner

• Contribute to the development and documentation of standard operating procedures within Zoho

• Handle inbound and outbound client communications when needed

Mandatory Skills:

• Demonstrated hands-on experience with the Zoho ecosystem, particularly Zoho CRM, Zoho Projects, and workflow automation

• Ability to build, configure, and customize Zoho modules, workflows, blueprints, and integrations

• Strong organizational and calendar management skills

• Experience with database management and CRM data hygiene

• Reliable, detail-oriented, and able to work independently with minimal supervision

• Strong written and verbal communication skills

• Comfortable working across multiple time zones

Preferred Skills:

• Experience supporting executives or business owners in a virtual capacity

• Familiarity with Zoho One or multiple Zoho apps beyond CRM (e.g., Zoho Desk, Zoho Analytics, Zoho Books)

• Background in construction, real estate, or property-related industries

• Experience handling client-facing calls (inbound and outbound)

• Ability to manage multiple projects simultaneously

• Experience in setting up Zoho for new business units or franchise operations

Why Join Us:

This is a unique opportunity to play a foundational role in a growing company that is expanding internationally. You will have the chance to shape systems and processes from the ground up, with a clear path to increased responsibilities and full-time hours as the business scales. If you thrive on building efficient systems and enjoy working directly with a business owner, this role is an excellent fit.